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AIBP Focus: Rethinking Customer Engagement in the New Normal
Communications at Scale - an investment worth making in times of supply chain disruption

The discussion will explore how businesses from across industries are adapting to the "new normal", with technology investments focusing on:

• Omnichannel engagement with existing customers, at the same time expanding reach to a wider audience;
• Secured communications channel to keep consumer confidence and trust;
• Automation and self service tools for safety and faster issue resolution

Aug 6, 2020 10:00 AM in Jakarta

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