We are all about to face the “New Normal” in the healthcare operating environment. Driven by a catastrophic revenue gap, frontline fatigue, and an anxious consumer base, we will walk through an approach that connects operations, strategy, and consumer engagement.
Learning objectives: Accelerate from strategy to execution in 2 weeks.
- Ambulatory Appointments Recapture
- Surgical Volume Recapture
- Automated Consumer Engagement
- Access Center Channel Orchestration
Managing scarce resources across the health enterprise and prioritizing patients for engagement will require data driven planning, flawless execution, and relentless communication. Learn from healthcare leaders at GE Healthcare and others who've led major initiatives at Atlantic Health System, St. Joseph Hoag Health (of Providence St. Joseph Health System), CharterCARE Health Partners, and many more.