The Key to a Passionate Team is Generational Perception.
The Generational Friction Factor is real and influencing the dynamics of your team. Each generation measures everything against their own language, perceptions, and work value.
To bridge the divide and flourish, Lisa educates all team members about the value of recognizing and addressing those differences.
Her 4-G Concept instructs audiences how to spot generational markers or signs, and then offers simple yet powerful ways to reduce or even eliminate friction points.
In this course, attendees will learn to:
• Become a generationally perceptive team member
• Immediately enhance and build relationships of trust using customized generational communication tactics
• Foster an elevated self-awareness about people and how to connect with them in more meaningful ways
• Get past generational stereotypes to create a better patient experience