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10 Tips for Monitoring in a Crisis
If 2020 has shown us anything, it’s to expect the unexpected and that organizations can quickly become involved in issues and crises beyond their control.

As we add to the global pandemic a forthcoming change of administration in the US, it is critical to be fully on top of the breaking news agenda. To operate effectively, organizations need early warning of the key challenges and opportunities and risks as they emerge. 'Getting it right' in Public Relations and Communications has never been more important than now in this new age of economic uncertainty.

In the latest of our AMEC Measurement Month Webinars, Gareth Owens will share his ten top tips for monitoring in a crisis. Gareth’s experience is gleaned from over 20 years helping clients make sense of the evolving media and communications landscape. During this time, Gareth has led on social and mainstream media monitoring and evaluation programs, social listening and horizon scanning initiatives for literally hundreds of organisations across the USA. His speciality is helping organisations ensure that their monitoring, evaluation and social listening programmes remain fit for purpose.

The event will be introduced and moderated by CARMA’s co-managing partner, and chairman of AMEC, Richard Bagnall and will feature a live discussion and Q&A. Don’t miss your opportunity to learn from two of the industry’s most experienced monitoring and evaluation practitioners and gain insight into making sure that your service is fit for the uncertainties ahead. Register for free below.

Dec 2, 2020 12:00 PM in Eastern Time (US and Canada)

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Gareth Owens
SaaS Director, CustomScoop by CARMA
Gareth Owens is SaaS Director for CustomScoop by CARMA, an online media monitoring tool designed by and for communications professionals. Gareth boasts 20 years of international experience in leadership, sales and consultancy in the traditional and social media evaluation, analytics and intelligence space.
Richard Bagnall
AMEC Chair & CARMA Co-Managing Partner
Richard Bagnall is the Co-Managing Partner for CARMA International, a global provider of communications evaluation tools, technology and consulting services. He has been a board director of AMEC for over 10 years and currently serves as its chair. He has advised international clients on the best ways to measure the effectiveness of PR and prove its value to the organisation for over 23 years. During this time he has built and led some of the world’s foremost communications measurement consultancies, including Metrica, Gorkana and PRIME Research. Prior to his career in PR measurement and insights, Richard worked in public relations both in house and in agencies.