There is nothing normal about the “new normal” for the hospitality industry. Join PwC as we overview the impact the pandemic has had on our lodging forecast and highlight lessons learned from prior crises that show companies that act boldly across their operations emerge stronger. PwC will discuss how hotels can plan today to survive and start to thrive in a post-COVID world? Hospitality companies will need to reconsider strategic priorities, double down on differentiators and implement technologies to amplify impact across a few key areas including customers, financials and operations.
Jennie Blumenthal - PwC US Travel, Transportation & Hospitality Consulting Leader
Boris Abezgauz - PwC US Finance Effectiveness Partner
Isabelle Claver Dengra - PwC US Hospitality & Leisure Director