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CRM Training - Improve Customer Retention with timely and authoritative communication
Email open rates for shops are dropping as low as 13%.

Retention marketing no longer brings in the customers as it used too.

Repair shops are jumping from one CRM program to another hoping to find a savior.

Customers are worn out from all the marketing they receive.

With limited attention spans, how will your shop break through all the noise?

With a clear, concise, authoritative and timely message that your customers will love.

In this training you will learn:
• The importance of a timely and authoritative message
• Why you need to segment your customers into lists
• Why you need to stop discounting and give more stuff away for free
• How to get more reviews and referrals
• Why you need to stop positioning yourself as the hero to your customer.
Please choose only one webinar to attend.
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Speakers

Mike Cooper
Sales/Marketing/Customer Service Strategist @SI AutoPro - eAutoClub Inc.
Mike brings in over a decade of experience in marketing, sales, and customer service. He is passionate about helping auto repair shops find success in an ever demanding industry.