Very few service management tools are built on an architecture that completely supports Enterprise Service Management.
There is a growing need to support tool level collaboration between the Enterprise Organisation and Service Providers in a way that allows all parties to work together and measures service levels as if they are working in ONE system.
4me provides all of this as well as out-of-the-box IT Service Management best practices that meet modern day requirements for tight cohesion between the ITSM processes.
Andy Richardson, Service Management Architect at 4me, will provide an overview of how 4me delivers all of this.
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