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Transforming the Agent and Customer Experience through QA
Ever wondered what it takes to fully transform an Enterprise-sized CX program? Bonni's team at Staples undertook that mission recently, aiming to elevate their B2B customers into partners through a combination of tech and a change in agent training philosophies.

Join this webinar for insights into how Fortune 500 companies are thinking about the Agent and Customer Experience, and how you can as well.

Feb 18, 2020 01:00 PM in Eastern Time (US and Canada)

Webinar is over, you cannot register now. If you have any questions, please contact Webinar host: Isaac Lee.