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MTM Services: So You Think You’re Doing Same Day Access…
SDA isn’t just “fast access”— providing an assessment within 7-10 days. SDA means you have the capacity to provide new clients with an assessment the same day they walk in.

Organizations that don’t provide SDA lose clients who drop out of care when they have to wait. They lose clinician time due to no-shows. And they lose the opportunity for revenue. Those are losses you can’t afford.

Joy Fruth, will share the lessons she has learned from implementing SDA at more than 400 organizations as MTM Services’ lead process change consultant.

Don’t make the mistake of trying to implement same day access on your own, only to find that something isn’t working. Even organizations that are trained in SDA implementation can see effectiveness and fidelity can erode over time.

Feb 20, 2020 01:00 PM in Eastern Time (US and Canada)

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