In New Zealand (NZ), complaints by journalists to the Ombudsman over release of named, surgeon-specific information have led to considerable activity in the healthcare sector.
Increased transparency of health data for consumers and clinicians is the future but putting transparency to work has a history of controversy, waste and underuse by consumers. How do we make transparency work for everyone? The NZ Health Quality & Safety Commission, a national quality improvement agency, are working with the NZ Ministry of Health on an innovative evidence-based approach to increasing transparency in consultation with consumers. Starting with existing registries, we are developing measures through a co-design process from existing robust data sources to provide consumers with information they want and clinicians with meaningful information they can act on and use for quality improvement projects.