Today’s customer journey is an ongoing blend of online and offline interactions. Utilizing targeted ads and connecting with customers on a personal level are necessary to seamlessly navigate the sales process from start to finish.
Best-selling author Corey Perlman of Social Media Impact Inc. and Brand Experience Expert Katie Mares shared proven strategies tips for turning a digital onlooker into a lifelong customer during a recent education webinar from SEMA360. The full session will be released on February 24 as special simu-live event, where Perlman and Mares will engage and answer questions through a live chat on what brands can do to obtain testimonials and referrals that will bring in more business, maintain positive customer relationships and offer experiences that are authentic, personalized and tailored. Join in and get answers to your questions live during the event.