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TechFire - Should IT pros be released to work remotely?


Jun 17, 2020 09:14 AM

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James Hallam
Head of IT @Cityjest
James has come through the ranks of Aer Arann, Ryanair and CityJet to the top IT post. He will describe the experience of enabling his IT department to work remotely during a time of crisis, and what it means for future operations.
Mickaella Glynn
head of Company Operations and People Experience @CWSI
Mickaella has more than 20 years experience in ICT, with expertise in service design and delivery, and customer success across telco partnerships and direct customers. She has responsibility for service desk, project management and people experience. Mickaella will talk about the applications and services that IT professionals will engage with to remain secure and productive, and how they can be delivered efficiently.
Ian O'Brien
Senior Solutions Architect @Fujitsu
Ian has broad experience of IT infrastructure, from enterprise cloud to ICT strategy, security and transformation. Gaining experience with several technology multinationals over a decades long career, he holds accreditations in ITIL, Azure, VMware and more. Ian will describe the infrastructural aspects of best practice in accommodating IT professionals to work remotely.