Business-affecting automation isn't just a differentiator, it's a fundamental component of the modern organisation – with it used to not only speed up “the work” but also to deliver better customer experiences.
The automated provision of home-based working capabilities for employees is a great example of this, especially while many organisations deal with the employee and customer-based impacts of COVID-19.
In this presentation, Sarah will provide 5 actionable - and easy - steps to help your team better utilise automation to improve its IT services, support, and customer satisfaction across your organisation.
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