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Food for Thought ft. msg global digital — Speed Up Your Digital Transformation
Stay up-to-date with the latest InsurTech trends, hear valuable insights from industry trailblazers, and discover up-and-coming startups in our brand-new 45-minute webinar series!

Insurance customers expect self-service and 24/7 availability, which they are used to from other industries like retail. On top of this, insurers need to evolve from pure risk takers into risk preventers. The combination of these two trends requires strengthening direct sales and services channels as well as the ability to bundle insurance products with value adding and risk preventing products or services.

In our upcoming session, we are excited to welcome Thomas Strasser, Head of Business Unit Customer Experience at msg global digital, to learn about the Financial Services Accelerator. Based on SAP Commerce Cloud, it provides insurers with all needed capabilities to establish a direct sales and services channel for their customers, such as quotation and purchase, customer 360, customer inbox and inquiry, as well as reporting of claims and changing to policies. Moreover, being based on a modern Commerce Platform, they support personalization as well as the ability to bundle insurance products with other products and services.

You won't want to miss this — sign up below to learn more about how you can leverage msg global digital's incredible solution!

Date: Tuesday, September 28, 2021
Time: 8.30 - 9:15 am EDT | 2.30 - 3:15 pm CEST
Location: Virtual Worldwide

* By registering for this event, you are automatically welcomed into our community! You will receive exclusive event invitations and innovation opportunities from Cookhouse Labs via our mailing list — don't worry, you can always unsubscribe later!

Sep 28, 2021 08:30 AM in Eastern Time (US and Canada)

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Sven Roehl
Co-Founder @Cookhouse Labs
Sven Roehl is co-founder of Cookhouse Labs – the first co-creation InsurTech lab, where the insurer collaboratively tackle the problems of the industry. Sven is also Executive Vice President of the IT consulting firm msg global solutions Canada Inc. and Head of Innovation of msg with offices in 16 countries. During his almost 20-years digital innovation journey in Financial Services, Sven has been responsible for numerous digital innovations in areas such as IoT, customer engagement, analytics and platform services. He inspired and helped many organizations around the globe to design digital products to interact with people in new and innovative ways. Sven co-founded his first IT company specialized on IoT and GIS in Germany in 2005, before he joined msg global as director of UK & Ireland in 2011. In 2016 he moved from London, UK to Toronto, Canada. During this time, Sven set up Cookhouse Labs and the Canadian business of msg global.
Thomas Strasser
Head of Business Unit Customer Experience @msg Digital
Thomas joined msg group in 2006 and worked for many years in the area of insurance product management. He built a global consulting team for the insurance practice and later took over knowledge management responsibility for msg global solutions. Starting 2016, Thomas turned his focus to SAP® Customer Experience and is responsible for the go-to-market strategy for SAP® Customer Experience in financial services as well as the development partnership with SAP for the Financial Services Accelerator.