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Context and Adaptation: Strategic Direction and the Baldrige Approach at Northern New Mexico College
President Bailey will discuss how context and adaptation have been the cornerstones of the strategic successes they have enjoyed at Northern New Mexico College. He will discuss the intricacies of defining strategy itself, explain the approach to crafting the strategic direction at the college in 2016-2017, introduce a theory related to the importance of the Baldrige Criteria, and offer an example of how strategic thinking helped the college to solve the two most wicked problems plaguing the institution over the last decade.

Northern New Mexico College is a small public four-year higher education institution with campuses in Española and El Rito, New Mexico. Its mission is to support student success by providing access to affordable, community-based learning opportunities that meet the educational, cultural and economic needs of the region.

May 11, 2021 01:00 PM in Eastern Time (US and Canada)

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Al Faber
President & CEO @Baldrige Foundation
Al Faber is the President and CEO of the Baldrige Foundation, where he supports the mission to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. Prior to joining the Foundation, Al served as President & CEO of The Partnership for Excellence (TPE), the premier Baldrige-based state program for the promotion of performance excellence in all sectors of the economy. Al serves on several Boards of Directors including CAHME, the Commission on Accreditation of Healthcare Management Education - Standards Council.
Dr. Richard J. Bailey, Jr.
President @Northern New Mexico College
Northern New Mexico College (NNMC) is a public four-year institution with campuses in Española and El Rito, New Mexico. Dr. Bailey started as president in October 2016 after a twenty-four-year career in the US Air Force. During his tenure as president, the college crafted a Strategic Direction document, revised its faculty handbook for the first time in a decade, completed successful renegotiations of collective bargaining agreements with faculty and staff for the first time since 2008, increased enrollment to its largest numbers since 2014, and more than doubled its student graduation rate. NNMC is the proud recipient of the 2019 Organization of the Year award from the Greater Española Valley Chamber of Commerce, the 2019 New Mexico STEMY award winner as the Science, Technology, Engineering and Mathematics Higher Education Institution of the Year, and the 2020 Adobe Award from Quality New Mexico, for its work implementing the Baldrige Criteria for strategic planning and development.