• Understand gaps in current understanding and application. What is HRO in healthcare today? Is it the right term to use?
• Understand the commonalities and overlaps with HRO and lean daily management.
• Learn the sustainable structure of daily management systems in conjunction HR thinking, how it supports a zero harm goal.
•Better clarify the main focus of daily management systems and of HRO – how to they together contribute to safety?
•Discuss commonalities like zero harm / seek perfection.
•How to best integrate the two, make common vocabulary.
Dr. Tom Peterson, MD, FAAP
VP, Quality and Safety