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Jun 19, 2018 1:30 PM Eastern Time (US and Canada)

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Jeanne Urich
Managing Director @Service Performance Insight (SPI)
Jeanne is a world-renowned thought-leader, speaker and author on all aspects of Professional Services having spent over 30 years creating, running and transforming global consulting organizations.
Leo Koster
Founder @VOGSY
Leo Koster is the founder of VOGSY. In his career of more than 25 years in IT, 20 of them were dedicated to building the best online business software. With the emergence of the internet, Leo knew that it would be inevitable for every enterprise to be using online software. His company, AllSolutions was the first to launch an enterprise-class SaaS ERP in 2001.
Mark van Leeuwen
Prior to joining VOGSY as CEO, Mark spent 10 years in a variety of complex projects working for a multinational bank on topics such as marketing, international finance, BPR, Customer Care and automation, followed by over 15 years leading PSO’s and growing services technology vendors’ market presence internationally.