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5 Ways CX Journey Mapping Can Improve CSAT & NPS Results. Guest expert Annette Franz
Do you know every touch point your customer has with your organization? Can you spot opportunities to make those interactions better for your customer? Learn how CX journey mapping leads to performance-boosting insights that increase customer satisfaction in your contact center, and across your organization.

Feb 21, 2019 01:00 PM in Eastern Time (US and Canada)

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