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Best practices for improving safety: How to effectively engage patients and families
At Texas Scottish Rite Hospital for Children (TSRHC), patient safety has always been the top priority—and their customer feedback reflects it.

TSRHC, a finalist for the 2018 NRC Health Improvement Best Practice Award, is excited to share how they have used a data-driven, multi-disciplinary approach to improve outcomes and engage patients and families.

The webinar will highlight:
→ Best practices aimed at incorporating the use of scripting—find out how TSRHC raised the number of families reporting that nurses were checking their child’s wristband prior to medication administration from the 81st percentile to the 98th percentile
→ Standardizing the adoption of communication boards
→ Implementing technology to reduce medication errors
→ Auditing for greater staff accountability
→ Involving patients and families to deliver safer care

Have a paper and pen ready—this webinar will offer tips for implementing change at your organization!

Oct 8, 2019 11:00 AM in Central Time (US and Canada)

* Required information


Kerry Wilder, MBA, BSN, RN
Director, Quality and Performance Improvement @Texas Scottish Rite Hospital for Children
Kerry Wilder has more than two decades of clinical experience, including working in the NICU. She has guided her hospital to achieve national awards and recognition from NRC Health for delivering outstanding patient care. Wilder received a BSN from Ryerson University and an MBA from Amberton University. She has been and continues to be a staunch advocate for patient-centered care and top-quality outcomes.