Business messaging is evolving to deliver a better customer experience and drive new revenue growth. As businesses grow and transform their strategies, it’s important to understand the options for SMS for business, as well as the regulations and guidelines that shape the industry.
Join us as we walk through a real customer’s SMS journey from basic implementation to supporting the unexpected scale that happened with COVID-19. This panel-style experience will help you understand the messaging ecosystem for 2021 and identify important considerations you’ve probably overlooked.
What you’ll learn:
• What to consider when scaling your SMS program
• How demand for contactless experiences via SMS has grown (and how to keep up!)
• How the messaging industry changes are affecting you, including updated guidelines and critical opt-in requirements
• Proactive measures you can take to succeed in 2021 and beyond
Attend live for a chance to win a Yeti Tundra Cooler*! We’ll draw one winner from attendees at the end of the session.
*(Must be present to win. Government employees are not eligible. Yeti is not associated with this contest.)