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ITOM Masterclass: SRE's guide to ServiceNow & Observability
DevOps, microservices & observability. How can ServiceNow realistically be used to boost the productivity of site reliability engineers and DevOps teams? Keeping the lights on in a growingly complex IT landscape is all about working smart and reducing toil.
In this ITOM masterclass by Einar & Partners and The Cloud People we will give a free crash-course in the hot topic of using ServiceNow for site reliability engineering (SRE). The class is suited for IT leaders, decision makers and platform owners are serious about using the latest features in ServiceNow to support SRE teams.

In the webinar, we will cover topics such as:
- What is TOIL and how does it impact the bottom line (P&L)?
- Microservices, DevOps & redefining the CMDB.
- Combining DevOps and traditional IT in a single view.
- Realistic use cases of Machine Learning for SRE teams.
- Maturity models for reaching observability.

Join our 1 hour session focused on knowledge and real lessons learned from +20 large-scale implementations.
We promise no sales talk or reiterating things you have already heard before.

Hope to see you there!

Jun 24, 2021 11:00 AM in Amsterdam

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Alexander Ljungström
Managing Director @Einar and Partners
Alexander Ljungström is an advisor in AI- & IT Operations strategy, where he advises clients on their transformation journeys towards the next-generation IT department. With a deep passion for complex systems, human nature, and the relationship between technology and organization: Alex is a renowned expert in the field of AIOps & ITOM (IT Operations Management).
Tapio Silvera
ServiceNow - Senior Solution Consultant @The Cloud People
Tapio has almost a decade of experience with the ServiceNow platform. With a deep interest in how datalayers and CMDB can be used to support businesses, Tapio hase guided a multitude of enterprises through their journey to modern IT operations practices.