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#TelecomsWorldAsia Webinar: Creating a winning digital CX model
With growing usage and demand worldwide, telcos have recognized the need for greater customer engagement in an increasingly competitive environment. CX strategies are now imperative to the telco model.

• Learning rather than predicting
• Moving towards customer-based models
• Growing demand during and following Covid-19

• Yow Ming, Chief Customer Officer, China Broadband Communications
• Daniel Augsten, Head of Telco, Facebook
• Ahmed Saady Yaamin, EVP, Market Strategy and Planning, Robi
• Edmund Rey Santos, Strategic Projects Lead, Smart Communications

Jun 2, 2020 05:30 PM in Singapore

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