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Topic
The Rolling Warehouse™: A One Stop Solution to Drive Service Excellence
Description
Diabsolut has helped clients time and time again to meet the challenges posed by their existing FSM solution when it fails to address the moving parts of their business as a whole. The Rolling Warehouse™ is a way for your organization to avoid those common challenges, meet goals, gain a big picture view of your operations, and get all of your teams—including the back-office, customer support, field service, and depot—working as one.
Diabsolut’s solution combines FinancialForce Order, Procurement & Inventory Management and Salesforce Field Service with ServiceMax Asset360 on a single platform to view and manage anything and everything to do with your order, inventory, field service, and overall asset-centric service execution. For businesses with highly complex asset service needs, the combination of Salesforce Field Service and ServiceMax Asset360 is a preferred solution to unlock critical value.
Topics for Discussion:
What The Rolling Warehouse™ is and who it applies to
- A look at FinancialForce Order, Procurement and Inventory
- A look at Salesforce Field Service, Customer Service, Resource & Dispatch Optimization
- A look at ServiceMax’s Asset360 for Salesforce with a focus on the revenue value driven by its Entitlement and Asset service engine
- The Rolling Warehouse™ Solution Demo
*By submitting this registration form, you agree to have your contact information, including email, passed on to the sponsors of this event for the purpose of following up on your interests.
Time
Aug 16, 2022 12:00 PM in
Eastern Time (US and Canada)
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Speakers
Matt McCallum
Senior Director, Sales
@
Diabsolut
Matt is an experienced sales leader focused on delivering outstanding customer outcomes. As a veteran of the technology channel, he has led product & service sales teams and has been responsible for managing relationships with market leaders. As Senior Director of Sales, Matt continuously brings leadership, strategy, and process improvements to Diabsolut and serves as a trusted customer advocate & executive sponsor.
Stephen Sugumar
Manager, Solutions Consulting
@
Diabsolut
Since joining Diabsolut 8 years ago, Stephen has grown from being an intern and IT development specialist into his current role as Manager of Solutions Consulting. He is an expert in processes and best practices—leveraging insight from industries such as Energy & Utilities, Healthcare, Home Services, Telecom, Manufacturing, and High Tech—to support Diabsolut’s customers in their evaluation and selection of Service solutions.
Yvette Ross
Product Marketing Director
@
FinancialForce
Yvette is the Product Marketing Director for ERP Cloud at FinancialForce. She previously held product marketing roles focusing on Market and Competitive Intelligence at several technology companies including Sage and Dell EMC. Prior to working in the technology space, she spent 10 years in the investment management industry as an Equity Research Analyst covering the software industry.
Angelic Tofteroo
Director, Solution Engineering
@
Salesforce
Angelic is a Director of Solution Engineering at Salesforce. She leads a team of dedicated Field Service specialists with a focus on the Communications, Media, and High Tech industries. Prior to joining Salesforce, she developed appointment scheduling solutions at a Salesforce partner for High Tech and Banking, after spending 17 years in transportation and operations management.
Edward Wolf
Principal Solution Consultant
@
ServiceMax
Ed joined ServiceMax 5 years ago and has a Customer Obsessed focus on helping service organizations maximize their operations. Prior to ServiceMax, Ed held leading positions with major Service, CRM, and ERP providers working across multiple industries.
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Hi there, You are invited to a Zoom webinar. When: Aug 16, 2022 12:00 PM Eastern Time (US and Canada) Topic: The Rolling Warehouse™: A One Stop Solution to Drive Service Excellence Register in advance for this webinar: https://zoom.us/webinar/register/WN_awL9yAZtRxCRWzvnTGIfJg After registering, you will receive a confirmation email containing information about joining the webinar. ---------- Webinar Speakers Matt McCallum (Senior Director, Sales @Diabsolut) Matt is an experienced sales leader focused on delivering outstanding customer outcomes. As a veteran of the technology channel, he has led product & service sales teams and has been responsible for managing relationships with market leaders. As Senior Director of Sales, Matt continuously brings leadership, strategy, and process improvements to Diabsolut and serves as a trusted customer advocate & executive sponsor. Stephen Sugumar (Manager, Solutions Consulting @Diabsolut) Since joining Diabsolut 8 years ago, Stephen has grown from being an intern and IT development specialist into his current role as Manager of Solutions Consulting. He is an expert in processes and best practices—leveraging insight from industries such as Energy & Utilities, Healthcare, Home Services, Telecom, Manufacturing, and High Tech—to support Diabsolut’s customers in their evaluation and selection of Service solutions. Yvette Ross (Product Marketing Director @FinancialForce) Yvette is the Product Marketing Director for ERP Cloud at FinancialForce. She previously held product marketing roles focusing on Market and Competitive Intelligence at several technology companies including Sage and Dell EMC. Prior to working in the technology space, she spent 10 years in the investment management industry as an Equity Research Analyst covering the software industry. Angelic Tofteroo (Director, Solution Engineering @Salesforce) Angelic is a Director of Solution Engineering at Salesforce. She leads a team of dedicated Field Service specialists with a focus on the Communications, Media, and High Tech industries. Prior to joining Salesforce, she developed appointment scheduling solutions at a Salesforce partner for High Tech and Banking, after spending 17 years in transportation and operations management. Edward Wolf (Principal Solution Consultant @ServiceMax) Ed joined ServiceMax 5 years ago and has a Customer Obsessed focus on helping service organizations maximize their operations. Prior to ServiceMax, Ed held leading positions with major Service, CRM, and ERP providers working across multiple industries.
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