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Advanced Jira Service Desk with Bryan Musgrave
Atlassian Masterclass - Advanced Jira Service Desk
When JSD was released, it was a game-changer in helping IT and support teams to manage their work. Since then, it's grown to be a really powerful application, used by all parts of the business.

Join Bryan Musgrave and learn how to evolve your service desk and optimise its use:
* Check out some great automations you can apply to save your users time
* See how approvals can be based on your management structure
* Learn how to streamline ticket workflow and reduce the time to resolution
* Along with plenty of tips, best practice advice and answers to your questions.

About the Atlassian Masterclass Series:

The Atlassian Masterclass series was inspired by our consultants
all too often seeing Jira and Confluence being underutilised.

Users either didn't know about some of the great features, or the configuration was sub-par and simple tasks that could be automated away were instead being done manually, wasting everyone's time.

This series covers some of the most common questions, pain-points and concerns we encounter - and should give you some inspiration on how to get the most from your Atlassian tools.

Each 1-hour webinar is led by one of our Atlassian experts, with a focus on real-world problems and practical solutions.

We'll cover the topics shown above, as well as include time for questions.

May 28, 2020 12:00 PM in Canberra, Melbourne, Sydney

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Speakers

Bryan Musgrave
Senior Agile Software Consultant @GLiNTECH