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Streamline Customer Service with Autoresponders, Email Templates & SLA
Learn how to proactively communicate with buyers using email templates, auto-responders and filters to manage workflow; understand auto-responder best practices; get first hand knowledge on how to configure specific case scenarios; and get your questions answered during a Q&A session.

In this workshop, you’ll learn how to:

- Create Email Templates (Standard Replies)
- Create autoresponders
- Use Rules and Filters to identify messages and the correct next step
- Automatically Sort and Tag messages for specific users or departments
- Set SLA standards so you don’t forget the important stuff

Scenarios we'll address:

- Where is my order
- Out of stock
- Business hours
- Return Policy / Where to send returns
- Expect delay due to Coronavirus

Mar 31, 2020 03:00 PM in London

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Speakers

Artem Verovenko
CEO, Co-Founder @Replyco
Alex Mazurov
Product Manager @Replyco
Jodi Gaines
CGO @Replyco