Finding, training and managing personnel to support business application software users are constant challenges faced by most organizations. Processes are constantly changing, something doesn’t "look right", enhancements are requested, reports need to be written and personnel can turn over. Responding to all of this can strain your support staff, often limiting their ability to be responsive.
Syntax Application Managed Services (AMS) provides you with access to a Help Desk to assist with a broad range of application software issues your organization encounters on a daily basis. Experienced JD Edwards and E-Business Suite personnel will deal with your questions and problems effectively, supported by an automated ticketing and escalation system.