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Webinar: "The Jasons Take On...Low-Touch and Tech-Touch Customer Success "
Come join us for this unplugged conversation with the two leading Jasons in customer success. Jason Noble, a UK based visionary customer success executive and leader, and Jason Whitehead, a US based customer success and software adoption leader, discuss a variety of topics and issues of importance in the field of customer success.

Not all customers need or want the same approaches and engagement (and experiences) from you. Segmentation is a critical part of delivering your customers' success and how you approach delivery within your segmentation drives that success. This month we're going to talk about the so called low touch and tech-touch models for customer success, when to use them, what they look like and how to ensure they're delivered at the right level. Many businesses start with a one size fits all, very reactive approach to customer success. By looking at different models like this, you can scale and grow your customers successfully.

**Join “The Jasons Take On” Group on LinedIn**
You are invited to join our new “The Jasons Take On…” group on LinkedIn to share ideas and continue the conversation after each episode has ended. We want to hear your thoughts and ideas on each topic. Also, we will be sharing more of our thoughts to questions we don’t have time to cover during the broadcast. https://trituns.co/TheJasonsLI

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We have setup a new Twitter account! You can follow us at: https://twitter.com/TheJasons_CS



This webinar is sponsored by the Customer Success Association. Learn more about the CSA at https://customersuccessassociation.com

Jul 23, 2019 10:30 AM in Eastern Time (US and Canada)

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Speakers

Jason Whitehead
CEO @Tri Tuns
Jason Whitehead is a US based customer success and software adoption leader. His company, Tri Tuns, provides training, consulting and coaching services to increase customer success and software adoption.
Jason Noble
VP Global Customer Success @Vinli Inc
Jason Noble is a UK based visionary customer success executive and leader. He has built and matured numerous customer success teams for leading UK organizations.