This session will share unique, cross-industry insights into the evolution of the service desk. As one of the world-leading remote support solutions, we at AnyDesk see a huge variety of ways that service processes are setup.
While discussing best practices of how to run a service desk and manage customer success and satisfaction, Michael Magenheim, Head of Customer Success and Holger Friesz, VP Commercial, will unveil three major trends and give an outlook on the future expectations of service delivery.
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