In this session, you will learn what skills and technologies are needed to implement a connected experience for IT Service Delivery teams and your customers. Together we will investigate strategies that prepare organisations to upgrade their digital skills so they can be successful in a ‘work from anywhere environment’. As we move towards working offices without boundaries, we will need to apply new processes that support flexible working while ensuring governance is still at the forefront of operations. This session will offer practical tips to enable innovation at speed, measure performance and ‘hopefully’ do the best work of your career.
• Confidence to start
• How to measure for success
• Do all this while having fun
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