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Creating a Five-Star Luxury Experience
How do five-star luxury brands earn their stars? Megan Torrance, Director of Learning & Development, the Americas for Forbes Travel Guide, has some unique insights—and real-world experience—in answering that question. At this special presentation, moderated by Summer Kath, Head of Design for Cambria, Torrance and a panel of elite designers responsible for some of the world’s finest brands talk about what it takes to create those luxury experiences—and recreate them in your projects and spaces.

Aug 11, 2020 01:00 PM in Central Time (US and Canada)

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Speakers

Megan Torrance
Director of Learning & Development, The Americas @Forbes Travel Guide
Megan Torrance has spent over 15 years working extensively in luxury property operations. From large, prestigious resorts to small Relais & Châteaux hotels, Torrance has garnered broad management experience across virtually every operational function, including executive management roles at star-rated properties. Driven by the vision of delivering outstanding service, Torrance has been singularly instrumental in leading hospitality teams in the application of Forbes Travel Guide standards.
Summer Kath
Head of Design @Cambria
Traveling the globe to source inspiration for Cambria’s continuous pipeline of new design innovations, Summer Kath is the creative force behind all new design launches at Cambria. With over 200 designs and growing, Summer is responsible for translating trade professionals and consumers’ existing and unmet wants and needs into product development, combining her trend-spotting, keen eye with the art and science behind quartz. In addition, Summer strategically grows operations across North America and oversees the elite design sales channel at Cambria.