Building a community experience can be a daunting task. In this webinar, Richard will explain how you can create your own world-class experience using principles of psychology, and clear benchmarks.
About our Speaker:
Richard Millington is the founder of FeverBee.
FeverBee uses proven social science to develop successful online and offline communities for B2B organizations around the world. Over the past 13 years, Richard has helped to develop over 270+ successful communities, including those for Facebook, Google, The World Bank, Oracle, Amazon, Autodesk, Lego, The United Nations, Novartis, and many more.
Richard is the author of both Buzzing Communities and The Indispensable Community. Buzzing Communities has been widely cited as introducing best practice into developing successful online communities. Richard has delivered keynote talks in the USA, Canada, UK, Australia, France, Belgium, Spain, Italy, Turkey, Switzerland, Romania, Lithuania, and several others.
Richard focuses obsessively behind cracking the 'social code' driving successful social groups. FeverBee's approaches combines cutting edge social psychology with advanced data insights and a library of repeatable case studies.
FeverBee shows organizations how to foster hosted online communities (not the social media kind) which can be used to identify and generate leads, increase repeat purchases, improve search rankings, drive a research agenda and resolve customer questions quicker than traditional customer support.