In this webinar, Norm and Andrea will be exploring how actively engaged communication can enrich interpersonal relationships with clients and co-workers.
Some of the topics to be presented include: mattering, range, metaphors, creativity, movement, questioning strategies and paradoxical action.
These communication strategies are particularly relevant during a time when people are in the midst of a health / economic crisis.
As a contextual framework for exploration of communication strategies, they will be outlining an intervention process that begins with normalization (the Storm), an awareness of the trauma and emotional upheaval associated with unemployment. This will be followed by a shift towards health and well being (Weathering the Storm) and the need for resetting life/career balance.
They have been using this framework for service delivery and online training with a variety of groups. It is our intention in this webinar to leave people with a series of practical communication strategies that they can use with their clients during this period of upheaval and crisis. We will also briefly touch upon how some of this work can be applied within an organization.
Professional Standards Competency - Communication and interpersonal skills
Victoria, New South Wales, Tasmania, ACT - 14:00
South Australia - 13:30
Queensland - 13:00
Northern Territory - 12:30
Western Australia - 11:00
For times in your area please visit - www.timeanddate.com