This presentation will talk about how to identify, design and implement the right value streams as part of your IT operating model. Optimising end-to-end value streams is a critical success-factor to manage the new digital ecosystem. Multiple value streams need to be optimised such as related to demand-to-release, incident-to-resolve, request-to-fulfil, etc.
The following topics will be covered:
• How to identify value streams as part of your IT operating model
• What are the most important value streams you need to optimise
• How to design and optimise your value streams by combining different practices such as ITIL 4, DevOps, Agile Development, Continuous Delivery and SRE
• How to setup value stream management to provide visibility and insight in delivered value, risks, costs and user experience
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