In today’s digital world, customer expectations are changing at an alarming pace and insurers are racing to catch up. Insurers urgently need to prioritise true customer centricity to create competitive advantage, as well as an engagement model focused on building trust and long-term loyalty.
How can insurers accelerate experience transformation and engage with the customers of the future?
Sign up for free to the 'Transform Insurance CX' Webinar on February 25th at 2pm GMT
Those sharing insights include, Steven Zuanella (Group Chief Digital Officer, Generali); Désirée Mettraux (CEO, OCC); Peter Davis (Head of Customer & Distribution, Zurich UK); Giuseppe Di Riso (Key Account Manager, Globals Division, Swiss Re); and Preetham Peddanagari (EMEIA Digital Insurance Leader, EY).
Join the exclusive discussion as we explore:
• Keeping Up With Your Consumer: Build a strategy to stay ahead of the curve and create competitive advantage with personalised customer experience
• Reimagine Distribution: Embrace the digital insurance marketplace, discover how to adapt with online engagement to match customer expectations
• True Customer Centricity: Become a partner with your customer, develop lasting relationships through real-time engagement to build consumer confidence