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Lite Bytes Webinar: Creating In Store Experiences for Customers; In Today's Frictionless Retail Culture
The Lost art of Determining Customer Needs to create a great in store experience.

Sep 18, 2019 01:00 PM in Eastern Time (US and Canada)

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Mary Beth Garcia
President @MOHR Retail
Mary Beth has worked with a variety of retail and hospitality clients as a strategic learning partner, delivering leadership, communications, retail programs, consulting and executive coaching for such companies as Academy Sports & Outdoors, Advance Auto Parts, Altar’d State, Belk Stores, Cash America, Darden, Dollar Tree Stores, Family Dollar, Foot Locker, Haggar Retail, JC Penney, Michaels, Pier 1 Imports, Saks Department Store Group, Stage Stores, Stein Mart and Tire Battery Corporation. Prior to her consulting work, Mary Beth spent more than 20 years in retail management and operations for chains such as Macys, The Bombay Company, and Sunglass Hut International, holding numerous leadership positions in sales, store, district and regional management and corporate communications, training and operations senior leadership. Based in Miami, FL, Mary Beth serves on the Executive Advisory Board for the University of Florida’s Retail Education and Research Department.
Michael Patrick
CEO @MOHR Retail
Michael held positions in retail management, merchandising, and human resources before joining MOHR Retail’s predecessor in 1986. In 1990 he purchased the retail division of that firm to form today’s MOHR Retail. Michael holds true to his retail roots by delivering learning that changes behavior—providing both immediate and lasting business impact. In addition to facilitating MOHR Retail training programs, he offers executive-level coaching in one-on-one sessions dealing with critical strategic issues such as succession strategies and executive team development. The author of “The New Negotiation Mindset: Guarantee A Bigger Slice,” Michael is a longstanding member of NRF as well as ISA: The Association of Learning Providers. He has a B.A. from San Diego State University, completed Master’s level work at Arizona State University, and lives with his family in New Jersey.