Updated: April 27, 2018

Zoom Video Communications, Inc. ("Zoom") uses certain subprocessors to support delivery of our Services. This page provides important information about the identity, location and role of each Subprocessor.

What is a Subprocessor:

A subprocessor is a third party data processor engaged by Zoom, who has or potentially will have access to or process customer data.

Due Diligence:

Prior to engaging any third party Subprocessor, Zoom evaluates their security and privacy posture.

Zoom Subprocessors

Subprocessor IdentitySubprocessing ActivitiesLocation
Amazon Web ServicesCloud Service ProviderUnited States
ZuoraBilling and payment processingUnited States
ZendeskCloud-based customer support servicesUnited States
MandrillCloud-based transactional email servicesUnited States
Ring CentralCloud-based telephony providerUnited States


As our business grows and evolves, the Subprocessors we utilize may also change. We will provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under contractual agreement, along with posting such updates here.