Zoom Phone for Small and Midsize Businesses

Set up your own small business phone system

Handle everyday sales, customer support, and more with Zoom’s reliable, cost-effective cloud phone.

Set up your own small business phone system

A trusted cloud-based phone system for businesses of all sizes

  • Never miss a call or text

    Never miss a call or text

    Route inbound calls and SMS messages to the right person at the right time, including after-hours calls to the location of your choice.
    Learn more

  • Enjoy easy setup

    Enjoy easy setup

    Get started with Zoom Phone in as little as minutes and easily port your existing phone numbers or add local, toll-free, or international premium numbers to your plan based on your needs. 

    Learn more

  • It's not personal - it's business

    It's not personal - it's business

    Your hard-won customer relationships should live in your business system - not on someone's cell phone.

Get started with Zoom Phone today

Level up your communications - and your small business - with plans starting as low as $10 a month.

US & Canada Metered

Pay As You Go

  • Unlimited internal calling

  • Metered outbound calling

  • One Management Portal

  • Domestic SMS & MMS

  • US & Canada Number

  • Multiple Device Use

Buy now Buy now

US & Canada Unlimited

Unlimited Regional Calling

  • Unlimited internal calling within US & Canada

  • Unlimited outbound calling

  • One Management Portal

  • Domestic SMS & MMS

  • US & Canada Number

  • Multiple Device Use

  • Optional add-on: unlimited calling to 19 countries

Buy now Buy now

Pro Global Select

Choose from 40+ Countries

  • Unlimited internal calling

  • Unlimited outbound calling

  • Domestic SMS & MMS

  • One management portal

  • US & Canada Number

  • Multiple Device Use

  • Optional add-on: unlimited calling to 19 countries

  • Direct dial number

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Choosing the Right Phone System for Your Growing Business

Choosing the Right Phone System for Your Growing Business

Whether your needs include SMS messaging, advanced call routing, setting business hours, or simply finding a more reliable phone system that you can trust to handle your calls, this guide will provide you with insights and considerations as you explore what kind of phone system will be the best fit for your business.

Professional call handling from any device

Handle customer calls with ease

Keep customers happy with quick responses.

  • No time for a call? Send an SMS message.

  • Assign a delegate to screen or make calls on behalf of another person.

  • Track client hours during or after your call.

Handle customer calls with ease
The phone that grows with you

The phone that grows with you

Everything you need to communicate effectively with your customers.

  • View call history, listen to or read transcribed voicemails, and keep your contacts - all within the application instead of on a specific device.

  • Easily add new employees to your plan as you grow.

  • Take advantage of Zoom's reliability and geographic redundancy to support your expansion.

Packages that fit your business

Transparent pricing with no hidden fees.

  • Plans start from just $10 per user per month.

  • Essential features like e911, SMS/MMS, unlimited call recording, and more are bundled into your plan at no additional cost.

  • Mix and match unlimited and metered calling plans to meet the needs of your business.

Packages that fit your business

How Referral Staffing Solutions uses Zoom to Grow their Small Business

Referral Staffing Solutions is an all inclusive staffing, recruiting and payroll firm connecting businesses and talented employees in Wisconsin and Minnesota. Learn how using Zoom Team Chat, Phone, and Meetings has supported their business growth and helped them place more candidates in meaningful jobs.
How Referral Staffing Solutions uses Zoom to Grow their Small Business
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Learn more about VoIP phone systems

Key features of cloud VoIP phone systems

Key features of cloud VoIP phone systems

Small business VoIP phone services offer a wide range of features useful for smaller organizations. Users can conduct phone calls, video meetings, and conference calls, all through the same platform. Here are a few of the most important business phone features for your small business:

  • Voicemail transcription

  • Recording

  • Virtual phone number

  • Auto attendants

  • SMS messaging

  • Call transfer & forwarding

  • Softphone

  • Call delegation and routing

  • Track client time

  • Listen (Monitor), Whisper, Barge

  • Call queues

  • Integration with business applications like Salesforce or Slack

Why choose Zoom as your small business VoIP Phone provider?

  • Security

    Security

    Zoom Phone provides secure voice calls across all supported SIP devices, desktop, and mobile clients. Zoom offers Transport Layer Security (TLS) for calls and phone provisioning and Secure Real-Time Transport Protocol (SRTP) for call media. Reliability and server uptime go hand-in-hand with security and are equally important to ensuring continuity for your small business.

  • Affordability and value

    Affordability and value

    Some cheap VoIP services offer rock-bottom pricing, but each add-on feature costs extra. What starts out as a low monthly price ends up costing much more once you start adding on necessary features. Zoom Phone includes all your essential features without needing to add on a dozen plan upgrades.

  • Versatility

    Versatility

    Not all services offer the same suite of features and device compatibility. Zoom Phone is compatible with a wide range of devices, and offers global coverage. Features like video meetings, voicemail transcription, integrations with business software, and seamless call transferring between devices will help keep your team connected.

  • Reputation

    Reputation

    There are many VoIP service providers, but it’s important to find one that you can fully trust. Zoom Phone offers reliability, great customer service, and server stability. But don't just take it from us - check out reviews from real users on review platforms like G2 and TrustRadius.

Zoom Workplace

Enable modern collaboration with Chat & channels, Phone, Whiteboard, and Meetings in a single offering.

  • Start a phone call or video meeting from a chat message 

  • Collaborate on a whiteboard from your desktop or room, and easily
    share it with others

  • See whether a colleague is available with presence status

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Zoom Phone for Small Business FAQ

Get started today!

Find the right plan for your small business or contact our sales team for additional information

 

View plans & pricing

Get started today!

Contact our sales team

 

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