May 1, 2018
What are Cookies and Does Zoom Use Them?
Cookies are small text files that are placed on your computer by websites and services that you visit or access. They are widely used to make websites and services work and function with greater efficiency, and to provide information about our users experience during use of, or interaction with, our websites, Products, services and advertisements. Some cookies last only for the duration of your web session and expire when you exit your browser; other cookies may last for longer than your web session, including after you exit your browser, for example by remembering you when you return to our website. The table below explains the cookies that Zoom and our third party partners use and why.
|Functional Cookies||Preferences and Settings||These cookies are used to record a user’s choice and settings that enable our websites and Products to operate correctly or that maintain your preferences over time and may be stored on your device. For example, Zoom saves preferences, such as language, browser and multimedia player settings, which enables the browser to remember these setting each time you return to the site. Note: If you opt out of interest-based advertising, we store your opt-out preference in a cookie on your device.|
|Sign-in and Authentication||When you sign into a website or Product using your Zoom account, we store a unique ID number, and the time you signed in, in an encrypted cookie on your device. This cookie allows you to move from page to page within the website without having to sign in again on each page. You can also save your sign-in information, so you do not have to sign in each time you return to the site.|
|Facebook and YouTube Cookies||Social Media||
Some of our websites and Products include code snippets provided by social media companies that can sense if you are already logged into a given social media account so you can easily share Zoom content with other social media users via that account. These code snippets read cookies set previously by social media company web content while you are logged in and browsing such content on those social media sites.
We embed videos from Zoom's YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player. YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
|Service Cookies||Performance||Zoom uses performance cookies for load balancing to ensure that websites and Products remain up and operating.|
How to Control Cookies
Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. For example, in most modern browsers, you can block or delete cookies by clicking Settings > Privacy > Cookies. Instructions for blocking or deleting cookies in other browsers may be available in each browser's privacy or help documentation. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Certain features of Zoom’s Products and services depend on cookies. Please be aware that if you choose to block cookies, you may not be able to sign in or use those features, and preferences that are dependent on cookies may be lost. If you choose to delete cookies, settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated.
Zoom Video Communications, Inc.
Attention: Privacy Officer
55 Almaden Blvd, Suite 600
San Jose, CA 95113