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Essentials of Workplace Communication (Shared screen with speaker view)
Emily Barnett
32:22
Hi Everyone! Here is a sample chat
Emily Barnett
40:47
email
Unknown Speaker
00:00
00:40:50 stephen: email
Unknown Speaker
00:00
00:40:52 Shelly: Email
Unknown Speaker
00:00
00:41:05 Shelly: IM
Unknown Speaker
00:00
00:41:09 pisom: Text and PM
Jeanne Marriott
41:10
E-mail, phone, in person.
Kevin Reigrut
43:21
customer, elected official, co-worker
Jeanne Marriott
43:31
Project managers
Unknown Speaker
00:00
00:43:37 jwoodward: From the night time cleaners all the way to the Executive Director
Unknown Speaker
00:00
00:43:38 stephen: Project Manager
Unknown Speaker
00:00
00:43:41 stephen: Dean
Unknown Speaker
00:00
00:43:46 pisom: HR rep
Unknown Speaker
00:00
00:44:46 pisom: Slow to respond with so many other things to do
Kevin Reigrut
44:46
won't listen or believe what I'm communicating
Unknown Speaker
00:00
00:44:58 jwoodward: Lack of access
Jeanne Marriott
45:05
Project managers are usually out in the field - limits time to respond to communicated requests.
Unknown Speaker
00:00
00:45:05 stephen: lack of focus
Unknown Speaker
00:00
00:45:34 stephen: juggling multiple projects
Jeanne Marriott
57:23
Poor communication leading to them not feeling like part of the group.
Emily Barnett
01:02:54
personal for me!
Unknown Speaker
00:00
01:03:08 stephen: personal first than business
Unknown Speaker
00:00
01:03:12 jwoodward: personal
Unknown Speaker
00:00
01:03:26 Noelle: personal
Emily Barnett
01:06:45
active listening!
Kevin Reigrut
01:07:06
active listening
Unknown Speaker
00:00
01:07:17 jwoodward: Active listening
Unknown Speaker
00:00
01:10:15 jwoodward: Do you enjoy your work?
Kevin Reigrut
01:10:18
how do you feel about that?
Jeanne Marriott
01:10:27
How did you arrive at that decision?
Kevin Reigrut
01:10:54
yes
Kevin Reigrut
01:12:26
yup
Kevin Reigrut
01:14:19
respond quickly
Jeanne Marriott
01:14:20
Timely responses
Unknown Speaker
00:00
01:22:45 jsiegel: I never have been to Hawaii. what did you like the most about it while on your honeymoon?
Jeanne Marriott
01:22:52
How was Hawaii?
Unknown Speaker
00:00
01:22:57 todd: How exciting. I love Hawaii. Tell me all your favorite parts of the trip.
Unknown Speaker
00:00
01:23:01 jwoodward: I heard you got married recently and you honeymooned in Hawaii. What was your favorite part of Hawaii?
Kevin Reigrut
01:23:03
what was the best part of your trip?
Roxana Rodriguez
01:23:10
what did you like the most?
Unknown Speaker
00:00
01:23:10 Noelle: Wow! I'll bet you had an amazing time in Hawaii. What kinds of fun things did you do?
Unknown Speaker
00:00
01:24:52 Noelle: I could really benefit from better time management. What really worked for you?
Unknown Speaker
00:00
01:25:15 todd: Really. I struggle with time managment too. What strategies did you use?
Jeanne Marriott
01:25:19
I'm surprised by your answer. How did time mgmt. affect your sales?
Roxana Rodriguez
01:25:49
Sounds great, I personally need to improve it…can you share some tips?
Kevin Reigrut
01:28:33
it's the follow up question that counts
Jeanne Marriott
01:28:44
Don't try to be so efficient that your questions sound like an interrogation.
Unknown Speaker
00:00
01:28:52 jwoodward: How to ask open ended questions
Roxana Rodriguez
01:29:12
agree, follow up and feedback
Unknown Speaker
00:00
01:29:22 todd: Thinking about my end goal
Jeanne Marriott
01:29:53
Is there a follow-up course?
Jeanne Marriott
01:30:32
Thank you.
Unknown Speaker
00:00
01:30:33 jwoodward: Thank you!
Unknown Speaker
00:00
01:30:40 Noelle: Thanks!
Roxana Rodriguez
01:30:42
Thank you