Zoom Logo

Slack for Sales - Shared screen with speaker view
David Marsh
43:21
San Diego, CA
Elliott Scherer
43:54
SF, CA
Mari Ju (Slack Team)
46:24
You can raise your hand for polls
Mari Ju (Slack Team)
46:29
This will be recorded
Tej R
47:59
Are you sales people yourself - done it yourself or talking sales?
Mari Ju (Slack Team)
48:36
Rachel is one of our senior AEs here
Mari Ju (Slack Team)
48:52
She’ll go through how Slack uses Slack for sales
Tej R
49:32
That’s awesome. Would love to hear from her on sales strategies in slack and not just functionalities of slack :+1:
Rene Dutriz
49:52
That’s awesome. Would love to hear from her on sales strategies in slack and not just functionalities of slack :+2:
Mari Ju (Slack Team)
50:22
Tej and Rene, we’ll have time at the end for Q&A so you can ask any questions she doesn’t cover.
Mari Ju (Slack Team)
50:30
But she will definitely get into specific strategies, too
Mari Ju (Slack Team)
51:06
Steve, only if the content management system is integrated with Slack. There are a few apps that help with this. You can view the app directory here: slack.com/apps
Steve Pease
53:18
presales
Anna Seviour
53:23
Sales Dev. Rep
Hao Chen Sang
53:28
BDR
Luke
53:29
Account Executive
Steve Maxwell
53:29
Sales Enablement Leader
Rene Dutriz
53:31
sales
Rene Dutriz
53:37
Closing business
Renea Anderson
53:37
Sales
Tej R
53:40
End to end :) Startup grind. Getting SQLs though in short
Elliott Scherer
53:40
AE
Gary Epp
53:45
Sales mgmt
Andrew Korvin
53:45
AE
Michaela Downs
53:45
Sales Ops
Erin Powers
53:46
Sales Enablement
David Marsh
53:46
RSM
Alessandra Vandone
53:48
End to end
Erin Powers
53:50
Sales Ops
Allison Ritz
53:52
Sales lead
Zach Halvorson
53:54
We’re an SDR and a Product designer that work for a startup building a sales tool called Dooly.
Aaron Devine
53:58
Enterprise AE
David Bain
53:58
end-to-end AE
Chris Larocco
54:05
Sales Ops, Sales Leads
sam robs
54:14
Shoe maker
Katelyn Turtletaub
54:15
AE
Mari Ju (Slack Team)
54:20
Lots of AEs
Mari Ju (Slack Team)
54:23
Only one shoemaker :joy:
Mari Ju (Slack Team)
54:58
Feel free to ask questions here or in the Q&A tool - I’ll share them with Rachel and En at the end
David Marsh
55:24
If we did it by customer - there would be way too many channels
sam robs
55:45
How can I use sac k to make more shoes?
sam robs
55:50
slack
Mari Ju (Slack Team)
56:08
David, Stephen, great questions. Will have Rachel cover at the end
Tej R
56:12
With GDPR, what sales/profile data of customer can we share/discuss in channels
franzwalker
56:49
Something cheaper that Intercom for a SME?
Mari Ju (Slack Team)
56:56
Yes, Cindy, you can close the chat
Tej R
57:36
@franzwalker We user Tawk.to integration with slack. Much cheaper. Smooch.io is also cool
Hao Chen Sang
58:02
Any way to access this webinar afterwards?
Mari Ju (Slack Team)
58:19
Yes, we will send out a recording
Stephen Campbell
58:25
we never thought of integrating tawk.to.... duhh!!! good one!
Hao Chen Sang
58:32
Perfect thank you just might have to head out a little earlier than expected
Mari Ju (Slack Team)
59:03
No problem at all.
Stephen Campbell
59:59
what are other popular CRMs ppl integrate with Slack besides expensive @$$ Salesforce lol
Zach Halvorson
01:00:31
Can you update fields directly from Troops?
Dan Reich
01:00:52
^ Yup!
Mari Ju (Slack Team)
01:01:04
Stephen, you can view all Sales apps available in our App Directory here: https://slack.com/apps/category/At0G5VPH19-sales
Stephen Campbell
01:01:16
thx Mari
Tej R
01:02:33
THIS IS GOLD!
Mari Ju (Slack Team)
01:02:44
Sorry, Ted. You should be able to close the chat. Do you see that option?
Tej R
01:02:44
Contextual search of this kind is such a five tamer
Tej R
01:03:00
Time saver*
Layne Latham
01:04:49
This might seem trivial, but the one thing I'd like to see Slack do is allow you to SELECT a specific GIF to share when you close a deal. We have the gify integration, but let's face it, even if you can select the type of gif, having Slack just post a random gif for you just doesn't have the same effect. We've moved gong threads to Slack and it effectively killed the gif share.
franzwalker
01:05:28
thanks Tej R
Mari Ju (Slack Team)
01:06:12
Layne, did you know you can set Giphy to show previews first? https://get.slack.help/hc/en-us/articles/204714258-Giphy-for-Slack
Mari Ju (Slack Team)
01:06:26
Layne, did you know you can set Giphy to show previews first? https://get.slack.help/hc/en-us/articles/204714258-Giphy-for-Slack
Tej R
01:07:17
can we setup rules like whenever a negotiation channel opens, add a finance + legal member automatically
Tej R
01:07:33
Or all org level rules like that are manual actions everytime
Layne Latham
01:07:34
Yes, but all that does is make you randomly sift through the random selections. Giving the preview feature basically moved the gif one step away from Russian Roulette with your job.
sam robs
01:07:43
Great question @tej
Mari Ju (Slack Team)
01:07:57
Agreed! Tej, adding it to the list.
Paul Holder
01:08:04
Tej, Troops is starting to build out some of that functionality
Tej R
01:08:29
:+1: will checkout tropps
Stephen Campbell
01:09:37
HOW MUCH IS TROOPS
Firas Abou Assi
01:10:51
It is helpful for us to make a channel for every project, we have so many, and would like them categorized, or filed in a projects folder. Any plans for this feature?
Tej R
01:11:14
File attachment in thread is so missing!!!! How do you think I can attached a deck or contract within a thread conversation contextual to that stage?
Tej R
01:12:02
Right now I find myself scrolling through timeline to find files which might or might not be relevant at a specific stage
Mari Ju (Slack Team)
01:12:45
Firas, this is something we’re hearing and thinking about solutions for. In the meantime, it really helps to follow channel naming guidelines so it’s easy to find the channels you’re looking for. You can also “star” important channels and leave or mute ones you don’t need to be involved with. More info here: https://get.slack.help/hc/en-us/articles/212596808-Organize-your-channels-and-direct-messages
Mari Ju (Slack Team)
01:13:12
Yes, we’ll email out a recording
Alessandra Vandone
01:14:11
any plan to integrate ODOO?
Mari Ju (Slack Team)
01:14:41
The recording will be emailed out.
Mari Ju (Slack Team)
01:14:55
We also have a great guide for sales here: https://slack.com/resources/sales-teams-and-slack-a-handbook
Allison Ritz
01:15:12
I have to jump off in a few minutes, will this be emailed to everyone?
Mari Ju (Slack Team)
01:15:36
Yes it will be. Thanks for joining!
Allison Ritz
01:16:02
Thank you!
Tej R
01:17:45
Rachel is a champ! Thank you for the actionable first hand learning. Super helpful
David Marsh
01:18:39
Great intel - thanks for the time.
Mari Ju (Slack Team)
01:18:56
Glad you found it helpful. Here is the survey link En is referencing: http://bit.ly/2GzUT6V
Mari Ju (Slack Team)
01:19:00
We’d love your feedback
Mari Ju (Slack Team)
01:19:12
And here’s the link to join the marketing webinar. slackformarketing.splashthat.com/register
Mari Ju (Slack Team)
01:19:36
Slack for sales handbook: https://slack.com/resources/sales-teams-and-slack-a-handbook
David Marsh
01:19:45
Yeah - would love to better understand the codes for additional functionality.
David Marsh
01:21:31
We just started adding multiple channel guests - it’s awesome
Mari Ju (Slack Team)
01:21:52
Adding these questions to the list — keep them coming!
Tej R
01:21:54
With GDPR coming in, what customer data we can /we can’t easily discuss in channels in Slack?
Anna Seviour
01:21:54
Does troops interact with hubspot?
David Marsh
01:22:44
we’re using salesforce.com but we know zoho integrates too
Mari Ju (Slack Team)
01:22:58
Anna, I’m not sure off the top of my head. I know we had Dan from Troops on earlier so perhaps he can answer. If not, I’m sure it’s listed on their site
Mari Ju (Slack Team)
01:24:04
Hey Dan! If you’re still on, someone just asked a Troops q
Alessandra Vandone
01:24:44
What about whatsaap for business/slack integration?
Dan Reich
01:24:54
Troops is looking at Hubspot now
Dan Reich
01:25:00
They are also a Troops customer
Mari Ju (Slack Team)
01:25:42
Alessandra, there is not a WhatsApp for business integration yet. That’s a great thing to request from them, though!
Dan Reich
01:26:23
Yup :)
Dan Reich
01:26:30
https://troops.ai/integrations/slack-salesforce/opportunity-management/big-deal-alert/
Mari Ju (Slack Team)
01:26:38
Again, more great info on Slack for sales here: https://slack.com/resources/sales-teams-and-slack-a-handbook
sam robs
01:26:49
does troops integrate with pipe drive?
Mari Ju (Slack Team)
01:26:53
Sales category of the App Directory here, too:https://slack-pde.slack.com/apps/category/At0G5VPH19-sales
Anna Seviour
01:27:01
Thanks guys!
Mari Ju (Slack Team)
01:27:07
Oops https://slack.com/apps/category/At0G5VPH19-sales
Kevin Fu
01:27:09
Sam - Troops does not. It only integrates with Salesforce.