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Navigating Your Team Through Change. - Shared screen with speaker view
Frank Murray
21:02
we dialed in can you hear us
Technical Support
23:33
We heard you :)
Technical Support
25:16
Everyone who is entering the virtual session, please type your name in the chat box...
Technical Support
27:00
Welcome Northwest Door!
KristiSerrano
27:36
Kristi Serrano
KristiSerrano
27:41
hi!
Technical Support
28:19
Hi Kristi! Thank you for checking in :)
brentstakset
28:41
Brent Stakset
NWD
29:33
you're welcome
NWD
29:51
Northwest Door
Frank Murray
30:30
Hi Kristi and Brent
Technical Support
30:44
Red Wind Guest can you please check in with your name
Mike Martin
30:50
Mike Martin
KristiSerrano
31:00
Hi FP!!!!
NWD
31:25
4
Frank Murray
31:33
11
Technical Support
31:43
Thank you NWD!
Frank Murray
37:56
Meetings
BrandySchloer
38:05
we are expecting an ownership change of our company
BrandySchloer
41:18
policy change for compliance
Technical Support
41:30
Create a plan to prepare for the change
Mike Martin
41:35
Show how change will benifit the individual and overall company
BrandySchloer
41:56
Develop and implement communication strategy to internal and external affected parties
RedwindGuest
46:08
Andrew Deusen
Technical Support
46:27
Thank you, Andrew!
KristiSerrano
53:09
slight
BrandySchloer
56:16
resistance
Frank Murray
56:18
push back and system errors
Mike Martin
56:18
detractors
KristiSerrano
56:20
some just have a hard time accepting change...pushback
NWD
56:32
schedule pressure
Mike Martin
56:47
people who only see the negative, customer pushback,
Greg
56:49
Learning to adapt to the change.
Frank Murray
56:58
Correct
RedwindGuest
57:19
Money, resistence, preperation and timelines
BrandySchloer
57:21
employee turnover with longer term employees
BrandySchloer
57:39
challenege from people navigating ambiguity
BrandySchloer
01:00:12
over communicate
Greg
01:00:16
Possitive mental attitude
Greg
01:00:29
For everyone
BrandySchloer
01:00:44
leadership operate in alignment not separately
Greg
01:07:40
Small victories create a boost in motovation and moral for the team.
Mike Martin
01:09:29
dont eat the elephant in one bite
BrandySchloer
01:09:33
leverage the momentum
Frank Murray
01:09:36
be excited, show support
RedwindGuest
01:09:42
keep momentum going
RedwindGuest
01:10:11
ideas from other team members.
Greg
01:10:12
Mentaly prepared for constant changes. Nothing stays the same way forever. Change will happen.
BrandySchloer
01:10:23
communicate, showcase and highlight the positive outcomes to create motivation to continue the change
Greg
01:16:12
Positive feedback.
BrandySchloer
01:16:20
financial rewards and kudos
RedwindGuest
01:16:31
Team member of quarters/years
RedwindGuest
01:16:39
Time off
Frank Murray
01:17:10
We provide blue ribbon (first place) awards
Frank Murray
01:18:56
No...multiple blue ribbons are presented during staff meetings in recognition of going over and above
BrandySchloer
01:23:04
sustainment tools from Lean methodoligies. On going audits if it is a process
RedwindGuest
01:23:13
new policies
Technical Support
01:23:17
BEING the change I want to see....
BrandySchloer
01:23:21
manufacturing
Greg
01:23:35
Can't state that they do know if they could do a task. It is either can, or cannot state of mind. And when they cannot, what can be implememnted so they can complete the tasl at hand.
BrandySchloer
01:23:43
employee roundtables to gauge feedback and pulse of effect of the change
Greg
01:23:53
*task*
Frank Murray
01:24:37
....?
BrandySchloer
01:24:49
some circumstances call for driving accountability to change
RedwindGuest
01:25:16
intergrate it within the organization
Frank Murray
01:26:02
Support and discuss change with teams
Frank Murray
01:26:25
ensure understanding of change and ask for opinions
RedwindGuest
01:31:26
We do Team Member huddles and ops meetings to relay new chanes and polciies
KristiSerrano
01:35:20
audio
BrandySchloer
01:35:24
lost audio
Greg
01:35:29
lost audio
NWD
01:35:33
lost audio
Mike Martin
01:35:43
looks like video too
Frank Murray
01:35:53
lost a/v
Technical Support
01:35:58
We are working on it, thank you for your patience
Greg
01:36:02
I have video, just no audio
Mike Martin
01:36:18
and we are back
Greg
01:36:21
All set now.
BrandySchloer
01:36:31
you are back
Mike Martin
01:36:34
about a minute
BrandySchloer
01:36:35
2 minutes or so
Greg
01:36:37
2 minutes
NWD
01:36:42
90 seconds
BrandySchloer
01:36:50
adults afraid of failure then it trailed off
Technical Support
01:37:13
Good to go now Joe :)
Mike Martin
01:40:45
Complete the next major line change three weeks from now with limited overtime and zero customer disruption.
BrandySchloer
01:41:45
Drive alignment of the leadership team at the start of the change process so we can support the employees though ambiguity while being thoughtful about how each employee is affected
Frank Murray
01:42:04
We are going through major systems change and the goal for supervisors is to stay positive and collaborate
KristiSerrano
01:42:23
stay as transparent as possible
KristiSerrano
01:45:49
audio
BrandySchloer
01:46:00
lost audio again
Greg
01:46:10
Same here
Frank Murray
01:46:29
Bye?
NWD
01:46:41
lost audio again
BrandySchloer
01:46:51
you are back
Greg
01:46:56
I hear you again.
KristiSerrano
01:47:37
Thank you
Greg
01:47:45
Thank you
BrandySchloer
01:47:51
I would love to have a side bar on navigating change and ambiguity
RedwindGuest
01:48:05
Thank You
Frank Murray
01:49:18
FP supervisors would like to receive the slides for each session. Is this possible to receive for the next two courses? They'd be nice to have and keep notes on.
BrandySchloer
02:07:26
I lost audio
BrandySchloer
02:07:43
can you email me the recommendation? brandyschloer@milgard.com