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Workforce Experience: More Than a Pretty Face - Shared screen with speaker view
Alexandra dePolo
28:47
Hey everyone! Thanks for joining today.
Alexandra dePolo
29:06
Can’t wait to hear more from all of you. Please use the chat here whenever you have comments or questions!
Alexandra dePolo
29:34
How is the weather where everyone is today?
Alexandra dePolo
29:45
I’m in Minneapolis and it is cold & rainy!
Johnathon Atwood
29:49
Sunny and beautiful in NYC
tanya carpenter
29:51
Hot and sunny — Florida!
Brad Severson
30:22
Rainy, windy and cold in St. Louis Park, MN
Marissa Franco
30:31
Beautiful and sunny in Macon GA :)
Leah Tanner
30:45
Sunny & windy in Cali!
Shweta Bandi
30:55
Pleasanton, sunny and windy
Paul Henthorne
30:59
Sunny and dry in London, UK
Sharron Gustavson
31:01
Cool but getting warmer in Cleveland Ohio
Kristin Deegan
31:07
Overcast and cool in San Diego. :(
Bennett Reddin
31:22
Yes partially sunny with wind just outside of Los Angeles
Alexandra dePolo
34:14
Brice - just find and replace “HR” with “EE”!
Alexandra dePolo
36:00
“Tele-magically”
Jason Averbook
40:33
How big is the chasm between your customer experience and your workforce experience?
Sharron Gustavson
41:25
2004
Shweta Bandi
41:30
2000
Jeff Brass
41:30
2010
Shweta Bandi
41:47
2013
Marc Herman
42:28
parts of the experience vary from 1990s to 2010s and very recent and modern
Ali Wallace
44:35
2019
Ali Wallace
50:02
Workforce Experience = if you were to describe everything that encompasses’ your company, job, day to day, and communication ect. The same way you would describe your best friend
Bennett Reddin
53:39
Great chefs "Leave no flavor behind" - similarly great data collectors leave no data behind. It always becomes useful
Kristin Penney
55:30
Eric Sr. Director of HR from Vail Resorts ... he had great questions above
Marc Herman
59:49
wondering if you have experiences you will be able to share from your client work that highlights what data has done and enabled for some organizations to do/change/influence the experience that otherwise would not have been done or even discovered without the data i.e. insights that only the data provided?
Kristin Penney
01:01:08
Marc Herman is from Optum, Senior Director, Human Capital ...
Kristin Penney
01:01:56
Brice Bender is The Timken Company HR Platform Architect
Johnathon Atwood
01:08:32
How do we tie it to productivity? Theres a sense that these things lead to increase productivity, but is there data that reflects that?
Kristin Penney
01:10:17
Question comes from John Atwood is from Medidata Solutions Inc. Sr. Lead L&OD Manager
Alexandra dePolo
01:12:50
Brice - yes!
Alexandra dePolo
01:13:00
It is almost unfair for me to put them as two different things because they are really one and the same
Jason Averbook
01:15:44
`#itsjusttime
Alexandra dePolo
01:18:28
Are you all using data to drive personalized experiences today?
Johnathon Atwood
01:19:18
ish....we are working on improvements....check back in 2020
Alexandra dePolo
01:20:02
Johnathan - at least you are starting!
Leo Cardoso
01:20:34
That's a good example. You can use "simple" data and don't have to spend thousands of dollars and acquire TB of data before getting started
Kristin Penney
01:21:33
Leo is the HR Data & Service Delivery Manager from Land O Lakes :)
Sharron Gustavson
01:27:52
Thank you!
Alexandra dePolo
01:28:13
Thank you Sharon & Sarah from joining!
Alexandra dePolo
01:28:15
Thanks Eric!
Alexandra dePolo
01:28:28
Appreciate all of the questions and input!
Johnathon Atwood
01:31:04
woot!