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Workload Webinar (again) - Shared screen with speaker view
Fahima Zaheer-Paiwand Association
18:02
will you share the recording with us later?
Alexander Stevenson - Blume
18:55
Yes
Alexander Stevenson - Blume
19:05
Will send a link round
Fahima Zaheer-Paiwand Association
19:26
Great! Thank you! I can show it to the trustees!
Alex Evans
19:36
A very good idea!
Alex Evans
20:03
I sometimes think trustees need to see this seminar as much as CEOS, Fahima.
Fahima Zaheer-Paiwand Association
20:20
Agree.
Alex Evans
25:00
This is the most common complaint we hear in coaching and mentoring - trustees can be very supportive, but they can also expect far too much from one person.
Alex Evans
28:11
If the pandemic has affected your workload, when will it go back to normal? What is the route out of that? A questions many are struggling with.
Jennyd
29:07
I think it would be great for Trustees to see this seminar. It may give them some insight.
Jennyd
29:44
I am not sure what normal means anymore.
Alex Evans
39:57
Absolutely right Jenny!
Alex Evans
40:11
Still heading into the unknown..
Fahima Zaheer-Paiwand Association
40:16
i think it is more important for Funders to see this!
Emma Haslam
40:18
Great presentations from Jenny and Alex, thank you. My little cogs are whizzing at the moment.
Fahima Zaheer-Paiwand Association
40:57
how we can communicate this to funders? Are they aware of it?
Annie Emery
41:28
Really insightful presentations thanks Jenny and Alex! Really resonated which is always reassuring I think!
Catherine
41:33
The workload has increased for all the staff team - there is only 4 us and we've hardly had any annual leave during the pandemic. Our service users have been so needy.
Jennyd
41:47
Funders are usually very sympathetic to changes in circumstances, and I am sure that during the pandemic even more so. Just keep in touch with them and be honest!
Jo Allen
42:15
Thank you Jenny and Alex. I forget what I know and it is such a relief to hear you remind me of what is sensible....not selfish!
Alex Evans
42:45
Exactly!
Mags Mercer
43:41
Thank you both. Very helpful and affirming. Definitely increased workload. Had to do a re-structure and increase staffing. Very hard getting folk up to speed semi remotely as work in bubbles. Continuing with new projects as well... Definitely overloaded...
Jo Moore
44:00
I agree - client needs and numbers have increased dramatically and it is saying no when you know you cant deliver but they wont get any help. Agree we need to say no but its so hard
Esther
44:22
Thank you both - some home truths and very thought provoking. How do we support other senior managers to manage their workloads? Particularly when they are taking on/creating more and more.
catherineskinner
45:04
Alex and Jenny - I can’t tell you how much what everything you’re saying is resonating with me.
Jo Allen
46:41
The pandemic has been hard - we are a mental health charity and have not stopped for a moment. But - there has been an upside. We only worked face to face, but in 2 weeks turned it round to exclusively remote. This will not be lost when we return to 'normal'. That said, I'm so tired I could cry.
Rizwana
46:56
3rd sector used and abused by commissioned services, constantly asking for data and then redirect funds to other commissioned services.
Annie Emery
47:22
As you said Alex - people are so key, and we are trying really hard to invest in staff wellbeing - everyone's mental health has been affected by the pandemic and we are not out of it yet. Not only hugely increased complexity of need for our service users but also staff are exhausted and everyone's lives are on pause - so the fun downtime and precious time spent with family where people recharge has been completely lacking
Jenny
48:18
I agree Annie, it's a big part of it not having much fun/downtime to look forward to.
Breege McDaid Irish Community Care
48:27
Charities are increasingly concerned about sustainability beyond Covid 19; additional pressure on CEO's and leadership teams.
Breege McDaid Irish Community Care
48:59
ExtendedRemote working adds additional pressure/stresses
Priya Chopra Saheli
49:22
How does mentoring and coaching work? Has anybody had a experience of this? One of the issues is lack of support and supervision for CEO'S.
Fahima Zaheer-Paiwand Association
49:48
talking doesn't help
Ella Sips
49:52
3 Regional Managers from the Lloyds Bank Foundation in this session- we hear you!
Fahima Zaheer-Paiwand Association
50:12
my chair always apologise to me, but that doesn't reduce the work load
Jennyd
51:08
Fahima - do you really think that talking does not help? It may not help practicalities but may help you unload and ease some stress and pressure even temporarily.
Esther
51:43
Thank you both for presentation and response to q.
Fahima Zaheer-Paiwand Association
51:54
yes, it does, but it is short term and it doesn't tackle the problem
Annie Emery
53:43
Esther - prioritising can really help - set 2/3 annual priorities for senior staff and try and stick to these! (that's the harder bit!!) create individual work plans so staff have a clear framework. We need to do this for the coming year in our organisation - we've had to be completely reactive/firefighting in this last year!
Rizwana
53:55
Working in consortia helps, local partners understand your field and a group approach can add weight to your organisation and lobbying nationally is more effective.
Karen Fielder
54:34
I agree with Rizwana, most of our funders are extremely supportive throughout this period and are flexible with our new working strategies, however, we hold a small contract with our Local Authority who have reduced our funding as a direct result of Covid 19. we can no longer provide the "hours" of face to face support!! This has an impact on our general funds as staff still need to be paid but the funding has been reduced considerably and does not cover our overheads and revenue costs for the key workers.
Skills For People
55:10
I have observed good managers help their teams talk through which juggling ball to put down. I have found having an external coach to have been very helpful - the agenda is up to me - and also an Action Learning Set - often the solution becomes clear once we have a chance to rant, and have an outside view on our own patterns, eg the drive to overwork.
Priya Chopra Saheli
55:30
For me Consortia has worked as few of CEO's have come together and we were putting a funding bid together and made us understand how we can support each other. We have decided to meet often.
Dorothy Watson
55:51
This has been so helpful and as well as resonating on so many levels has given me a great sense of solidarity. Thank you.
Priya Chopra Saheli
56:01
Action planning has also helped me a lot.
Skills For People
56:29
I recognise what Jenny is saying about feeling useless when working too hard - and have found coach and Action Learning Set have kept these feelings at bay, and also recognise that we all have these feelings at time. BTW a charity paid for a coaching programme, matching me up with a volunteer coach.
Neil Shashoua, Lloyds Bank Fndn
56:33
In response to Alex's question about funding - Lloyds Bank Foundation is now open for applications for funding and SUPPORT (yeah - we don't only fund). Grants of £50k over 2 yrs. Apply any time this year (no deadlines for applications). We estimate we'll make 150 grants in 2021 across England and Wales. Details at https://www.lloydsbankfoundation.org.uk/we-fund
Alex Evans
56:57
Go guys!
Priya Chopra Saheli
57:32
That is fantastic News!
Annie Emery
57:36
I have a mentor who is another CEO with more experience than me running a similar organisation - I would hugely recommend it - a confidential impartial sounding board, and as Jenny says reassures you that you do know what you are doing!
Jo Moore
57:46
Lloyds actually provide mentoring & Coaching - I have one and they are amazing
Sam Fisher
58:47
I have an external coach which has been a life saver as it is an outside perspective and also reassuring that its ok for CEOs to not be ok too! like people have said, it can be so difficult for CEOs with how lonely it can be, how you 'feel' you need to be 110% all the time. The best thing I ever did was recognise I need support just like my staff need support. My coach really supported me in reaching that mind set.
Skills For People
58:48
I have also found the support of an expert over a period of months to talk things through has been invaluable- through the Lloyds Foundation :)
Jo Allen
59:03
I meet a fellow CEO monthly - though sometimes we miss it as so busy - a mistake I know. First hour we spend complaining about everything and everyone, second hour on sharing coping strategies/making suggestions. Was a lot better when we could do it over supper and a glass or two.
Jess macKenzie
59:31
I am fast loosing my sense of “Joy”
Naana Otoo-Oyortey
59:56
I recently attended a mastermind training with 6 CEO and since that training I have allocated one afternoon a week to set aside for myself to reflect and have continued to link with two of these CEOs to share learning
Neil Shashoua, Lloyds Bank Fndn
01:01:02
Luckily 3 of us Regional Managers have been on a great webinar to cope with excessive workloads :-)
Fahima Zaheer-Paiwand Association
01:02:07
what do you do when it actually effect your health?
Khaldha
01:02:19
Take time out, you have to
Catherine
01:03:18
Spending every day in front of a computer instead of seeing people face to face has had a tremendous impact.
Cat Make Some Noise
01:03:28
thanks for a great session! got another meeting now :-)
Iasha Spencer
01:03:33
I'm constantly overwhelmed but we are a small charity my function is very important I don't feel like I can stop a lot of people depend on me. We do not have the capacity or funds to bring in new staff
Jess macKenzie
01:03:45
Yes thanks everyone.
Fahima Zaheer-Paiwand Association
01:04:01
Thank you very much for the session!
Andrew Beeput
01:04:21
The pandemic has made work a distraction and the balance of family and work has been my challenge
Rosina Voumvoulakis
01:04:25
Will you be emailing out this recording for us to share with staff.
Fahima Zaheer-Paiwand Association
01:04:26
can you share a link to your website?
Jo Allen
01:04:26
Thank you - don't feel so alone
Esther
01:04:28
Thank you so much for such thoughtful, honest, and robust comments. And thank you to everyone in chat for sharing experience and suggestions too!
Mags Mercer
01:04:30
Thank you both for being so honest. Great to have a reflective session rather than a 'work' one.
Naana Otoo-Oyortey
01:04:45
many thanks and we look forward to receiving the slides too.
Iasha Spencer
01:05:22
Thanks for this i look forward to sharing this with the team
Naana Otoo-Oyortey
01:05:25
Self care is something that we all should learn to use daily
catherineskinner
01:05:32
Just hearing these experiences and shared ideas has really connected with me. How can we get more info/support from this group?
Rosina Voumvoulakis
01:05:33
In fact sharing with trustees seems a good idea,
Breege McDaid Irish Community Care
01:05:35
It would be useful to have similar discussions for wider teams
Skills For People
01:05:37
This has been an excellent session, thank you so much! Always recognising we are all human and are not alone in feeling these feelings is so helpful - via workships like this, or all the other suggestions/ways of connecting with another person/others for honest discussion Thank you!
Karen Fielder
01:05:46
Thank you, this has been really helpful
Andrew Beeput
01:05:49
Self compassion - common humanity is an important part of this - you are not alone 56 other people in the room with the same issues
Annie Emery
01:05:52
Thanks so much for the session! LBF and Ella are amazing! Thanks Jenny, Alex and Alexander - keep going everyone - you are all doing brilliantly
Rabiah Sheikh
01:06:08
Thank you very much, it has been very useful and good to feel we are not alone
Khaldha
01:06:15
thank you all
Greta Fenney
01:06:17
Thank you so very much really helpful - off to sort the business plan!
Jennyd
01:06:19
Take care of yourselves!!
Andrew Beeput
01:06:21
Thank you
John
01:06:21
It pays to leave the mobile at home when you go for a walk - the world will still be there when you return!
Tim (Make Some Noise)
01:06:24
Thank you all
Priya Chopra Saheli
01:06:26
Thank You ! We have had amazing support from Ella! Thank you for the amazing session!
Breege McDaid Irish Community Care
01:06:26
thank you
Romy
01:06:28
thank you
Hannah Hutchings (she/her) - Emmaus Oxford
01:06:30
Thank you all for your honesty
Jenny
01:06:32
Thank you, very helpful
Amanda Bailey
01:06:33
thank you, that's been really useful and honest!
Valrie
01:06:38
Thank you