Zoom Logo

How well are you doing in supporting others, and understanding the financial impact of COVID-19 - Shared screen with speaker view
Amy George
14:55
Good afternoon everyone.
Amy George
15:46
Hi Dawn.
Amy George
16:36
Hi Gerry and Vickie! Isn't it gorgeous?! Makes such a difference :)
Amy George
17:40
How fabulous!
Amy George
18:22
They will. We'll add you to the online learning portal and you will be able to access them from there if that's ok?
Amy George
19:43
Hello Sue.
HEATHER MCALLISTER
20:27
hello all
Eric McKechnie
20:28
Hello everyone from Eric on Vancouver Island
vickie nielsen
20:53
thanks Amy, that will be great
Amy George
20:57
Hello everyone. Lovely to see everyone from around the world!
Kathy Rolington
21:28
Thank you!
Veronique De Gabriele Ferrante
21:29
Hi from Malta
Dan Fisher
21:43
Hello all from the West Midlands
Dawn Evans
21:50
Hi from Stafford UK
Claire Mcdermid
22:01
Hello from Essex UK
jeanette blythe
22:09
Hi from Grimsby, UK
Amy George
22:27
There's a good representation from Lincolnshire … and Malta!
vickie nielsen
22:28
hello all on this beautiful day :) Vickie from EIP service in Grimsby, North East Lincolnshire
Amy George
23:21
Isn't it gorgeous :)
Adam Cook
23:52
Hi Jeanette, Vickie and everyone from Grimsby :)
Kathy Rolington
24:38
I am working from home AND furloughed! ( 2 jobs)
Veronique De Gabriele Ferrante
25:06
I'm from Malta
EDWARD ZAMMIT
25:45
From Malta
Martin Horler
30:04
19fitrenze69
Kathy Rolington
31:24
Volume is poor
Kathy Rolington
31:52
I am struggling to hear this clearly
Eric McKechnie
33:10
The quality of the audio is too poor for me to follow. I am taking a pass on this webinar but will return next week.
Martin Horler
33:45
That’s better
Kathy Rolington
33:52
that's better!
Amy George
34:10
:)
Kathy Rolington
45:53
Cannot see other comments at present?
Amy George
46:23
HI Kathy - I think some people just write their comments to the panelists … I'll ask them to share.
Kathy Rolington
46:41
Ok thanks Amy
Caoimhe Clarke
47:51
General comment - the ability for Steve to generalise this difficulty to validate and reassure his workers
HEATHER MCALLISTER
49:50
making the weekends and weekdays "different" for the kids
Caoimhe Clarke
50:04
- Validate feelings of anxieties
oonagh bradley
50:10
Limit checking online media re latest updates on Covid19, now only listen to radio in the morning and news at 6pm.
Claire Mcdermid
50:23
I try to encourage family, my children and the clients I work with, the importance of having a routine in the day. also trying to do 1 thing for others, 1 thing around the house, 1 thing for myself
Kathy Rolington
51:05
Found the research points from managing quarantine last week really helpful - both for myself , family and clients. Specifically - making things tolerable, doing something altruistic and it being OK to have fun and enjoy yourself.
Claire Mcdermid
51:23
setting a daily goal, no matter how small, celebrating this as an achievement
Caoimhe Clarke
51:23
Acknowledge I experience the same feelings of uncertainty. Encourage routine especially regular sleep pattern and have one goal per day to help structure and provide an 'anchor' to the day
Suzie Westbrook
51:42
A budget sheet may help to gain to a sense of control over the situation and to see the financial problem more clearly and objectively. It is also helpful to have a sense of routine and structure to your day which can also help towards feeling more in control of the situation.
vickie nielsen
51:57
I think its key to normalise and acknowledge the anxiety at this time. in addition to encourage people to look at what they can do for themselves and family rather than what they can not control; also having a routine, schedule is key. maintaining a good sleep routine and eating regularly, will certainly help
oonagh bradley
52:05
Try to maintain social connections e.g. phone and Zoom. Using Zoom to continue previous activities such as coffee get togethers, book club and even celebrations.
Caoimhe Clarke
52:14
Try separate workspace from living space - if working from home and separate weekday of work to weekends off
Caoimhe Clarke
53:12
Finding old and starting new hobbies - however small
Veronique De Gabriele Ferrante
53:24
At home, we try to keep busy during 'work', 'school' hours. Afterwards, we spend time together, playing music, or doing projects together. I phone myrelatives every day, using video calls wherever possible, so that they do not feel lonely. Unfortunately, clients from my private practice did not get in touch since the lockdown, and I do not know whether it is ethical to contact them myself and offer them online sessions.
oonagh bradley
53:35
As adult children return home, embracing the challenge of living together by engaging in their interests and finding enjoyment eg regular Scrabble, walks and chats.
Claire Mcdermid
53:41
yes, picking up an old hobby and looking through old photos :)
Martin Horler
53:44
Heard an interesting piece on the radio yesterday (Radio 4 around 9am) about the importance of being with nature, gardening, window boxes and connecting with plants and wildlife. It seems to have a lot of stress relieving properties associated with it.
Kathy Rolington
54:02
Hobfol et al ( 2007) - 5 principles of intervention are good to ref: Safety/Calming/ Self & Community Efficacy/ Connectedness & Hope
Valerie Heppel
54:25
Listen, inquire, reflect back, normalise where possible. Interrupt if the person is repeating themselves and ask, gently, what their options are. Facilitate thinking and safely expressing their emotions.
Claire Mcdermid
55:21
considering whether I want to return to ‘normal’ I quite like slowing down
vickie nielsen
56:38
in my community we have started a whats app group, to keep people in touch, especially those who live on their own! we have brought back neighbours, and community spirit..... taking time to say hello :)
Candace Sim
59:22
Getting back to the basics is a good thing, everyone is always go, go, go, which causes stresses and anxieties for so many. So learning how to keep things simple will provide an opportunity for people to work on themselves thru self care but also maintaining family and work life from home as well. This Pandemic can be a great opportunity for so many if they can change their point of view for awhile.
vickie nielsen
01:04:19
thank you for today. Stay well everyone and will look forward to next week :)
Caoimhe Clarke
01:04:43
Thank you very much. Looking forward to next weeks session.
Kathy Rolington
01:04:49
Yes thank you very much - it's good to feel connected
Veronique De Gabriele Ferrante
01:04:51
Thanks
Amy George
01:04:52
https://www.apt.ac/course-feedback.html?c_in=WWB002-15042020&c_id=WWB002&c_nam=Understanding%20the%20financial%20impact%20of%20COVID-19%20on%20small%20and%20medium%20enterprises%3A%20a%20candid%20interview%20with%20Steve%20Wenlock%2C%20printer.&c_mod=Live%20Webinar&w_id=705481236&c_dat=43936&t_id=001
Martin Horler
01:04:52
Thanks a lot :-)
Dan Fisher
01:05:00
Thank you
Claire Mcdermid
01:05:11
thanks all
sita ratna
01:05:44
Thank you, appreciate the sessions and thoughts.
Amy George
01:05:47
Fabulous to see you all again! See you next week I hope :)
oonagh bradley
01:06:14
Look forward to next week, many thanks
ELINOR KELLY
01:06:58
Thank you - really interesting and useful and great to be connected
Sam Geldard
01:07:34
Many thanks for the resources I have used with clients.
Sam Geldard
01:08:12
Please can you send CPD link
ELINOR KELLY
01:08:46
It would be useful to have the tips above collated and accessible in some way if that's possible
ELINOR KELLY
01:09:09
CPD link would be useful too