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Elissa Silverman Q&A - Shared screen with speaker view
B. Lee
24:11
i had just gotten employed right before everything shut down. do i qualify for covid unemployment insurance. I only went to orientation but we were about to ipen up around the start of the baseball season.
Jordan
24:50
Hello! I have a couple employee's who do not have direct access to a desktop/laptop and navigating the site is difficult on their mobile phone. Do you have any advice for these claimants who need direct assistance with filing. One such former employee has not been able to create any claims for 5 weeks because of troubleshooting issues.
Simone Jacobson
25:40
great question, Jordan! thank you. not enough information for those without internet/computer access.
NICOLE DEL CASALE
25:58
My co worker had two jobs - server and working for yelp. She just got hired for yelp and was laid off with severance so they wouldn’t let her file. If she applies with her other job (server at a restaurant) will it go through/would this cause a problem with her?
NICOLE DEL CASALE
26:54
Other co-worker work 2 quarters at this job and 2 quarters at a job in FL and neither state says she’s qualified even though she worked full time. Is there a way around this? She can’t pay for anything, has no other income, and has been calling every day for a month and can’t get through
Amy’s iPhone
27:15
can you explain how taxes will be taken out of UI benefits? are they taken out or will we have to owe them later?
Amy’s iPhone
27:49
and when can we expect to see the $600 a week from the federal CARE act that was suppose to go out the first week of April through the end of July?
Reana Kovalcik
28:04
Stats as of April 14, 2020 from coronavirus.dc.gov/page/unemployment-data:Of ~63,000 UI filers since March 13:30,256 = DC21,220 = MD10,004 = VA1,092 = other
B. Lee
28:19
if you applied before the covid bill how do you reapply for benefits under the bill?
Reana Kovalcik
28:28
From March 13-April 13:51,139 UI payments made totaling $18,773,635
Genevieve Villamora
30:08
would this example not qualify for the work share program?
Alisa Glembotski
30:20
Does one qualify for wages from the time they got laid off but couldn't file a claim immediately because the lines and website weren'
Alisa Glembotski
30:31
weren't working?
Simone Jacobson
31:21
what’s the phone #?
Peter
31:21
Is the only way to fix your application by calling in and waiting on hold?
Chris Warner
31:31
I have applied ..and put in so far four weekly claims. I believe I should be fully eligible. so far I have received no payments . my understanding is that this could just be a problem with the system and how I answered my questions on if I’m looking for work ect. is this being fixed? should I just wait and be patient or will I need to call in?
Simone Jacobson
31:31
to leave a message and get a call back
Rebecca Hayes
31:34
can you send the number to call for a call back option
NICOLE DEL CASALE
31:52
They never call back.
Shawn Green
31:54
I received a monetary determination in the mail and it said I was eligible for benefits but that a issue exists with the claim also, so I’m a little confused. I’ve been doing my claims since March 21st and I haven’t starting receiving my payments. and I haven’t been able to get in contact with anyone for weeks now.
Genevieve Villamora
32:05
@Reana - does the 51,139 payments made in that timeframe include people who applied for benefits *before* March 13…since there is some lag time between application and claims getting paid out?
Alisa Glembotski
34:20
Where are we supposed to send the questions? Here on the general chat to everyone? (sorry I missed the announcement in the beginning)
Peter
34:35
Is there information on how to volunteer?
Genevieve Villamora
34:41
Hi Alisa. Councilmember Silverman has a list of questions that were previously submitted.
tarasmith
34:44
Yes! please send questions here!
Jason Skipworth
35:04
Hello, DOES asked for confirming documents
Alisa Glembotski
35:13
Oh, Thanks Genevieve. I missed that part. Didn't realize I should've done it previously.
jill
35:59
You can still submit here and she will get to those after the ones in front of her. We welcome all your questions!
Simone Jacobson
36:02
@Jason - yes you should send the confirming documents.
Reana Kovalcik
36:47
202-724-7000 is the phone option for UI
Reana Kovalcik
37:15
You should get the request a call back option from that number, however, it currently says there is up to a 72 hour delay for call backs. We don’t have data yet on the average turn around time
Simone Jacobson
37:24
@Jason the email address is:
Simone Jacobson
37:27
dcgov.notification@zixmessagecenter.com
NICOLE DEL CASALE
38:53
I thought it was retroactive to the week ending March 29th since the CARES act passed on the 27th?
Simone Jacobson
38:55
It looks like Spam, but I can confirm 100% certainty it is not Spam. that’s what DOES is using to verify your identity.
Alisa Glembotski
39:35
Can you explain the determination qualification? For someone who didn't work enough in DC within the qualifying period, how does this restriction change the qualification? I got denied but with the new qualifying period starting April 6th, the qualifying process has to start over and my income to be verified with the tax dept. And was told that I will only qualify starting April 6th not March 16th when I was laid off.
Peter
40:02
Does everyone have to verify their identity or do you wait until DOES asks for it?
Reana Kovalcik
40:09
PUA.dc.gov
Simone Jacobson
40:33
pua@dc.gov
Reana Kovalcik
40:35
Benefits from the District will be paid from the time your claim is filed, so yes folks applying now or still waiting from a previous application should see retroactive funds. Once your claim is approved and processed, then retroactive funds can start being applied.
Simone Jacobson
40:39
not .dc.gov
Reana Kovalcik
41:13
for PUA, those funds are retroactive to the eligibility of your claim, which can go as far back as January 27.
Reana Kovalcik
41:32
Yes, thanks. Typing fast Simone.
Reana Kovalcik
41:38
PUA@dc.gov
Reana Kovalcik
42:12
COVID19.ui@dc.gov
Reana Kovalcik
43:08
Gonna post some quick resource links here that should answer many basic questions since the chat is moving so fast!
Reana Kovalcik
43:30
elissasilverman.com/coronavirus:On coronavirus.dc.gov/recovery-individuals:Scenarios and Benefits Guide (including CARES Act)
tarasmith
43:33
@Reana THANKS!
Reana Kovalcik
43:42
elissasilverman.com/coronavirus
Reana Kovalcik
43:57
coronavirus.dc.gov/recovery-individuals for Scenarios and Benefits Guide (including CARES Act)
Kyle Turner
44:30
When calling the unemployment number posted above, I have not received any options to leave a voicemail, and cannot receive any message other than “all lines are currently busy. Please call back later.” and the call ends
Reana Kovalcik
44:39
Unemployment Fact sheet English: https://d3n8a8pro7vhmx.cloudfront.net/silverman/pages/517/attachments/original/1586546484/UI-factsheet-COVID-v5-04-10-20a.pdf?1586546484
Reana Kovalcik
45:18
Unemployment fact sheet Spanish: https://d3n8a8pro7vhmx.cloudfront.net/silverman/pages/517/attachments/original/1586372201/UI-factsheet-COVID-v4-04-08-20-Spanish.pdf?1586372201
Alisa Glembotski
45:53
Any suggestions on how to deal with rent? Because asking the landlord to postpone isn't going to help in terms of making up for income not earned so I will always be behind.
Reana Kovalcik
45:56
FAQ on the CARES Act: https://does.dc.gov/sites/default/files/dc/sites/does/publication/attachments/DOES_CARES%20Act%20FAQs.pdf
Reana Kovalcik
46:16
Standard Employee Rights: Paid Sick Leave and Expanded Family and Medical Leave: https://www.dol.gov/sites/dolgov/files/WHD/posters/FFCRA_Poster_WH1422_Non-Federal.pdf
Reana Kovalcik
47:02
Re the phone option for call back, it should be Option 7 to leave a message for call back.
eweiss
47:03
Hi. For the voice prompt call-back options, when I called last week (724-7000), it was option 1 for English, option 1 for UI, option 1 for UI benefits, option 7 to leave a voice mail.
tarasmith
47:28
@eweiss Thank you
Reana Kovalcik
48:32
Legal resources: Washington Lawyers' Committee Workers' Rights Clinic, 202-319-1000, https://www.lawhelp.org/dc/organization/dc-employment-justice-center%20
Reana Kovalcik
48:43
Legal Aid Society of the District of Columbia, 202-628-1161
Reana Kovalcik
48:55
https://www.makingjusticereal.org/how-to-get-legal-help-during-the-covid-19-outbreak
Jordan
49:02
Please let Ms. Silverman know that I appreciate her taking time out of her day to speak to us and answer a couple of questions. Keep your head up everybody!
Alisa Glembotski
50:08
Thanks Tara!
Kyle Turner
50:12
Thank you!!!
Katy
50:23
thank you!!!
eweiss
50:37
Q from Peter: Does everyone have to verify their identity or do you wait until DOES asks for it?; A: you'll be prompted to verify your identity when you file a claim, and if there is an issue, you may be contacted for more info.
Alisa Glembotski
50:52
Thank you Councilwoman Silverman for your help on Twitter, email, and training on taking those calls!
Reana Kovalcik
51:08
We’re aggregating our resources here and updating them as soon as we get new info! http://www.elissasilverman.com/coronavirus
Simone Jacobson
51:14
Thank you, Councilwoman Silverman and Team!
Reana Kovalcik
51:16
Also via our newsletter!
Nate Mann
51:44
Thank you so much for putting this together
Reana Kovalcik
52:16
English! https://d3n8a8pro7vhmx.cloudfront.net/silverman/pages/517/attachments/original/1586546483/UI-factsheet-COVID-v5-04-10-20a.png?1586546483
Reana Kovalcik
52:22
Spanish! https://d3n8a8pro7vhmx.cloudfront.net/silverman/pages/517/attachments/original/1586372201/UI-factsheet-COVID-v4-04-08-20-Spanish.pdf?1586372201
Reana Kovalcik
52:47
ES.does.dc.gov DOES Spanish language version
Reana Kovalcik
52:54
www.ES.does.dc.gov
Reana Kovalcik
54:28
We have a Q&A in our most recent newsletter on UI that might be useful: http://www.elissasilverman.com/newsletter_new_info_updated_guide_to_federal_local_covid-19_help
Ashley Fox
55:19
To bring issues to the attention of Councilmember Silverman’s Committee on Labor and Workforce Development, you can email labor@dccouncil.us.
NICOLE DEL CASALE
56:01
And it’s been more than 21days
Reana Kovalcik
56:24
If you fall in the OVER 21 days category, esilverman@dccouncil.us
zoe nystrom
56:29
UI Benefits are paid on Wednesday (provided that you file on Sunday), and I got all four payments today.
jill
56:54
Thank you!!!!!!!
Reana Kovalcik
58:33
One week waiting period and job search requirement have been waived. They have also been removed from the application site now.
Reana Kovalcik
59:29
And all the links I have shared are on our website, so if you can’t find one, just head to http://www.elissasilverman.com/ !
Reana Kovalcik
01:03:54
Now eligible 1099 gig workers DO need to refile!
Reana Kovalcik
01:04:19
PUA@dc.gov to sign up for updates
Reana Kovalcik
01:05:28
What the heck is PUA? The federal Pandemic Unemployment Assistance expands UI eligibility to include self-employed workers, independent contractors, and those with limited work history. More info here: https://www.dol.gov/newsroom/releases/eta/eta20200405
Reana Kovalcik
01:06:09
If you were using UI benefits pre-covid, you are eligible for the COVID 13 week extension
Reana Kovalcik
01:07:32
202-724-7000, option 7 for call back
lindseyflowers
01:07:41
can you share what official date the COVID benefits began
NICOLE DEL CASALE
01:08:08
My call disconnected - would the chat have saved or did vi need to do it manually
Genevieve Villamora
01:08:16
i think that would be a great solution because the DC public library branches are closed!
Chris Warner
01:08:38
I’m sorry. could u repeat. did you say you are not eligible for the federal $600 if you applied before when?
NICOLE DEL CASALE
01:12:24
yes
NICOLE DEL CASALE
01:12:42
yes
eweiss
01:12:49
The Committee will need to check on the question of whether the $600 is or is not available to people who applied for UI prior to coronavirus. It's not confirmed.
NICOLE DEL CASALE
01:12:51
I told my co-worker to email you! Thanks!
Reana Kovalcik
01:14:45
Washington Lawyers' Committee Workers' Rights Clinic, 202-319-1000Legal Aid Society of the District of Columbia, 202-628-1161The Claimant Advocacy Program (CAP) of the Metro Washington Council AFL-CIO, 202-974-8159 or 202-974-8149
Joan Kim
01:14:48
Regardless of what your state UI benefit is, are you entitled to the full $600 federal unemployment benefit?
Reana Kovalcik
01:15:48
Most individuals will qualify for the “relief rebate” so long as they file taxes. If you do not file taxes, but you do receive a federal benefit like Social Security, veteran’s benefits, or Medicaid, you will qualify and your rebate will be directly deposited into your account. Other citizens who do not file taxes may still be eligible, but need to file a simple tax return.
Reana Kovalcik
01:16:17
Oh I’m sorry, I was responding about stimulus checks @Joan!
eweiss
01:16:19
PUA is available for the workers' first week of unemployment after Jan. 27, 2020.
Amy’s iPhone
01:17:14
what if you want to change your tax withholding status for your UI application that has already gone through
Reana Kovalcik
01:17:22
So yes, if you are eligible for UI you are eligible for the $600 federal support
Joan Kim
01:19:07
Thanks @Reaa! So regardless of the amount of state UI benefit you receive, you will receive the full $600 from the federal government? I ask specifically for those that are filing for underemployment
Reana Kovalcik
01:19:20
Housing assistance and rent issues are addressed in our most recent newsletter Q&A: http://www.elissasilverman.com/newsletter_new_info_updated_guide_to_federal_local_covid-19_help
Simone Jacobson
01:19:25
There is no eviction protection for anyone who gets on a “partial payment plan.” Please be mindful of this.
Alisa Glembotski
01:19:40
Thanks Simone for the info!
eweiss
01:19:41
for people with individual problems with their claims, need to make changes, etc. Call DOES or email covid19.ui@dc.gov.
Alisa Glembotski
01:19:47
That's what I was worried about
Reana Kovalcik
01:20:02
Office of the Tenant Advocate: https://ota.dc.gov/
Reana Kovalcik
01:20:36
Phone: (202) 719-6560 or use "Ask the Director" for assistance.
NICOLE DEL CASALE
01:20:37
This isn’t UI but - how do we check if our landlord is receiving a break on their mortgage? According to the newest legislation the percentage they get off mortgage has to be offered to tenants but I don’t know how to prove it.
Reana Kovalcik
01:20:52
The April 7, 2020 Council emergency legislation mandates that landlords who receive forbearance or other assistance from their mortgage servicer need to pass that down to residential tenants. See Sec. 202 of the Council's emergency legislation for details.
Reana Kovalcik
01:21:00
http://lims.dccouncil.us/Legislation/B23-0733
NICOLE DEL CASALE
01:21:11
Yeh, my landlord won’t respond to any questions
Simone Jacobson
01:21:16
bit.ly/cancelrentdc has 3,000+ signatures
Reana Kovalcik
01:22:01
If you’re having trouble with your landlord - office of the tenant advocate is a great place to start!
NICOLE DEL CASALE
01:22:20
They were not helpful @reana but thanks
Simone Jacobson
01:22:21
https://dctenantsunion.org/
Ashley Fox
01:24:02
@Nicole Shoot us an email and we can follow up with the Housing Committee to see if there are new resources. Feel free to email me at afox@dccouncil.us
Reana Kovalcik
01:25:16
Most recent housing quick guide: https://twitter.com/councilofdc/status/1250166989756280838?s=20
Amy’s iPhone
01:25:31
thank you so much!!
Andrea Neil
01:25:32
Thank you!!
Joan Kim
01:25:41
Thank you so much!
Maya Fiellin
01:25:42
Thank you very much
zoe nystrom
01:25:45
Thank you, we really appreciate it!
Genevieve Villamora
01:25:48
THANK YOU COUNCILMEMBER SILVERMAN! THANK YOU REANA AND ASHLEY!
Amanda Carpenter
01:25:49
Thank you so much!
Owner
01:25:51
Thank you Elissa Silverman, tarasnith and Reana Kovalcik
Kyle Turner
01:25:52
Thank you, it’s been very helpful!
Peter
01:26:14
thank you
Reana Kovalcik
01:26:17
I know it’s annoying to have to go to a million websites, but we do have some good info on http://www.elissasilverman.com/ !
Reana Kovalcik
01:26:29
And we’ll keep updating it as we get new info and find out answers to questions like the ones y’all asked
zoe nystrom
01:26:35
Thank you, Reana
Reana Kovalcik
01:27:18
DOES cannot take your financial information on the phone (ie direct deposit)! This is something you have to select manually.
Simone Jacobson
01:27:23
Thank you, DCHC, Councilwoman Silverman, Reana, and Ashley for your generous time and great information!!!
Reana Kovalcik
01:27:27
Even if you receive the bank card, you can still enroll in direct deposit after.
Reana Kovalcik
01:28:40
Sorry we couldn’t keep up with every question, but I think Elissa got a lot of them live! And happy to keep following up with DCHC and working to find answers.
Reana Kovalcik
01:30:46
Important update from DC Health Link: Relief for our District businesses!What's New:- No termination of coverage for non-payment of premium during the health crisis. The non-termination policy is automatically applied to your coverage.- You will not receive a notice of late payments during the public health emergency.– Defer your premium payments via a 60-day grace period. The new grace period will start when the Public Health Emergency ends as determined by the Mayor.Learn more at: https://dchealthlink.com/
Reana Kovalcik
01:31:42
DC Hunger has a great list of food access resources as well: https://www.dchunger.org/home/covid-19-food-resources/
Ashley Fox
01:32:07
UPDATE ON $600:
Reana Kovalcik
01:32:09
https://coronavirus.dc.gov/ Mayor’s site
Ashley Fox
01:32:49
IF YOU FILED EARLY AND WERE TOLD YOU DO NOT QUALIFY TO RECEIVE $00, PLEASE CONTACT US AT labor@dccouncil.us
Ashley Fox
01:33:00
*$600
Alisa Glembotski
01:34:26
THANK YOU
iPhone
01:34:32
thank you everyone!
zoe nystrom
01:34:40
And thank you, Tara!
JF
01:34:43
Thanks!!