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Cultural Competence: What it Means for Person-Centered Thinking, Planning, & Practice - Shared screen with speaker view
Connor Bailey
28:47
This webinar is being recorded. We will post the pdf slides, a Plain Language summary, and a recording of the webinar on ncapps.acl.gov within two weeks.If you’d like to download a pdf version of the slides today, they can be accessed at https://www.hsri.org/files/uploads/publications/NCAPPS_Webinar_-_October_2019_-_Combined_Slides_.pdfThis webinar will be captioned in English and Spanish. To view the Spanish captioning, please use this link: https://www.streamtext.net/player?event=HSRI-SPANISHAll webinar attendees have been muted. Please use the chat to communicate with the webinar organizers, presenters, and other webinar participants.There will be a brief real-time evaluation at the end of the webinar. If you have suggestions on how we might improve NCAPPS webinars, or if you have ideas or requests for future webinar topics, please send us a note at NCAPPS@acl.hhs.gov
MCKAYLA MATLACK
31:45
Hello!
Carina Gordon
31:58
Hello
Wendy McFarland
32:21
Hiya!
Grace Trumpower
32:27
hi everyone
Matt Cora
32:45
Good afternoon from Frederick, MD!
Roger Lacoy
32:46
Hello
Valerie Laster
32:54
Hello! Where is everyone from?
Connor Bailey
32:56
This webinar is being recorded. We will post the pdf slides, a Plain Language summary, and a recording of the webinar on ncapps.acl.gov within two weeks.If you’d like to download a pdf version of the slides today, they can be accessed at https://www.hsri.org/files/uploads/publications/NCAPPS_Webinar_-_October_2019_-_Combined_Slides_.pdfThis webinar will be captioned in English and Spanish. To view the Spanish captioning, please use this link: https://www.streamtext.net/player?event=HSRI-SPANISHAll webinar attendees have been muted. Please use the chat to communicate with the webinar organizers, presenters, and other webinar participants.There will be a brief real-time evaluation at the end of the webinar. If you have suggestions on how we might improve NCAPPS webinars, or if you have ideas or requests for future webinar topics, please send us a note at NCAPPS@acl.hhs.gov
Donielle Allen
33:01
Good day!
Jillian Toce
33:02
Hello from Merrimack, New Hampshire!
Carina Gordon
33:10
Tamworth New Hampshire
Wendy McFarland
33:18
Grand Rapids, Michigan
Lisa Preston
33:18
Hello from Mt. Morris NY
Madelyn Starr
33:34
Hello from Portland, Oregon!
Trisha Zizumbo
33:42
Hello from Troy, MI!
Brenda Landers
33:57
Hello from West Virginia
Valerie Laster
34:00
Grand Rapids, Michigan! :)
Elnaz Alimi
34:01
Hello from Chicago
David Danaher
34:13
Hi from Nevada!
Monica Lichi
34:21
Hi from Columbus, Ohio
Miso Kwak
34:22
Some of you are sending messages to just panelists please check that you are sending it to everyone if you want to interact with fellow attendees. Thank you
Adam Langenfeld
34:23
Watching in Minneapolis, MN
Melissa Brinkley
34:25
Hello from Huntsville, AL
Julia Hartman
34:26
Hello from SC
Carrie McWhorter
34:57
Hello from SC
Tara Hayes
34:58
Good afternoon from Rhode Island!
Joni Dulaney
35:07
Hello from Nebraska!
Diana Autin
35:08
So glad you have all joined! Welcome from Newark, NJ!
Marisol Rose
35:13
Sarasota Florida
Grace Trumpower
35:14
Hey Julia
Dianne Feltham
35:14
Hello from Louisville, KY
Jason Sibley
35:16
Hello from Burlington, Vermont. Hello to all.
Glenda Collins
35:20
Hello from Jacksonvile FL
Kalie Ingvalsen
35:24
Hello from Minnesota
Jennifer Cashman
35:27
Hello from WA
Terri Patterson
35:29
Hi, from Atlanta!
MCKAYLA MATLACK
35:41
Idaho Falls, ID. Hello!
Theresa Skidmore
35:47
Hi from Tallahassee FL:)
Antionetta Harris
35:54
Hello from Chicago, IL
Teri Boivin
35:56
Good afternoon!
Cody Hickman
35:58
Hello from chilly and snowy Denver Colorado
Joan Vaughn
35:59
Hello from North Carolina
Miso Kwak
36:26
This webinar is being recorded. We will post the pdf slides, a Plain Language summary, and a recording of the webinar on ncapps.acl.gov within two weeks.If you’d like to download a pdf version of the slides today, you can access them at [insert link]This webinar will be captioned in English and Spanish. To view the Spanish captioning, please use this link: [insert link]All webinar attendees have been muted. Please use the chat to communicate with the webinar organizers, presenters, and other webinar participants.There will be a brief real-time evaluation at the end of the webinar. If you have suggestions on how we might improve NCAPPS webinars, or if you have ideas or requests for future webinar topics, please send us a note at NCAPPS@acl.hhs.gov
Alicia Petty
36:36
Hello from Muskegon, Michigan
Connor Bailey
36:48
This webinar is being recorded. We will post the pdf slides, a Plain Language summary, and a recording of the webinar on ncapps.acl.gov within two weeks.If you’d like to download a pdf version of the slides today, they can be accessed at https://www.hsri.org/files/uploads/publications/NCAPPS_Webinar_-_October_2019_-_Combined_Slides_.pdfThis webinar will be captioned in English and Spanish. To view the Spanish captioning, please use this link: https://www.streamtext.net/player?event=HSRI-SPANISHAll webinar attendees have been muted. Please use the chat to communicate with the webinar organizers, presenters, and other webinar participants.There will be a brief real-time evaluation at the end of the webinar. If you have suggestions on how we might improve NCAPPS webinars, or if you have ideas or requests for future webinar topics, please send us a note at NCAPPS@acl.hhs.gov
Olivia Gerritson
37:42
Hello from Wisconsin!
Dana Saltarella
38:17
Hi from Amityville, Long Island, NY
Melina Barrett
38:47
Hello from Muskegon, MI
Antionetta Harris
39:40
Done
Grace Trumpower
39:41
done
Kalie Ingvalsen
39:46
done
Carina Gordon
39:46
done
Brenda Bonyun
39:46
done
MCKAYLA MATLACK
39:46
Done
Jennifer Cashman
39:47
done
Mary Hogan
39:48
How do you respond to polling?
Valerie Laster
39:48
Im good
Ebenezer Rajeevan
39:49
done
Carrie McWhorter
39:52
done
Jason Sibley
39:53
Done
Julia Hartman
39:54
I responded to the poll.
Alicia Petty
39:55
done
Teri Boivin
39:55
Done
Lisa Preston
39:56
done
Matt Cora
39:59
The poll popped up and I'm all done.
Donielle Allen
39:59
good to go.
Wendy McFarland
40:01
All set
Marisol Rose
40:02
done
Kimberly Hamren
40:03
I can’t get mine to submit
Jill Cabral-Schinn
40:04
done
Jessica Stradford
40:05
Complete
Roger Lacoy
40:06
done
Adam Langenfeld
40:07
Done
Deb Buker
40:08
done
Steven Weinert
40:10
done
Rebecca Hayword
40:10
done
Monica Hamlin
40:13
Done
Dana Saltarella
40:15
good to go
Monica Hamlin
40:46
Can't see results
Bruce Murry
41:07
i bet cultural competence can never be truly achieved
Bruce Murry
41:19
just sought
Terri Patterson
41:23
click on polls at the bottom of the screen
Valerie Laster
41:27
Truth
Monica Hamlin
41:38
I don't see what she speaking on
Mary Hogan
41:44
Keep losing voice
Barbara Ann Nelson
42:22
Hello from Nashville, TN!!!!!
Julia Hartman
42:37
You can set up captions, by clicking the button at the bottom of the screen
Matt Cora
42:54
This Halloween I've seen many FB posts on people appropriating cultures in costumes (Dia de Las Muertos sugar skulls as an example) and it seems that there is no uniformity or agreement abot what it means to be culturally sensitive.
Grace Trumpower
43:16
it is next to the hand icon
Diana Autin
44:08
The National Center for Cultural Competence has great organizational self-assessments on cultural and linguistic competence that ask questions that really highlight what it means to be culturally and linguistically competent
Miso Kwak
44:35
Yes the slides will be posted later on the NCAPPS website
Connor Bailey
44:39
This webinar is being recorded. We will post the pdf slides, a Plain Language summary, and a recording of the webinar on ncapps.acl.gov within two weeks.If you’d like to download a pdf version of the slides today, they can be accessed at https://www.hsri.org/files/uploads/publications/NCAPPS_Webinar_-_October_2019_-_Combined_Slides_.pdfThis webinar will be captioned in English and Spanish. To view the Spanish captioning, please use this link: https://www.streamtext.net/player?event=HSRI-SPANISHAll webinar attendees have been muted. Please use the chat to communicate with the webinar organizers, presenters, and other webinar participants.There will be a brief real-time evaluation at the end of the webinar. If you have suggestions on how we might improve NCAPPS webinars, or if you have ideas or requests for future webinar topics, please send us a note at NCAPPS@acl.hhs.gov
Stephanie Denn
45:28
from Nevada!
Kristine Medeiros
45:57
Hello from Cranston, Rhode Island
Beth Jensen-Warner
46:17
Hello from California!
Donna Bouthiette
46:53
Hello California! RI here.
Angela Jimenez
47:39
Hello from Connecticut!
TAMIE IRVING
47:53
HELLO FROM ARKANSAS : )
Bruce Murry
47:58
Can not harming others be required while staying culturally competent? E.g., my ancestors were Vikings....
Grace Trumpower
48:53
what do you do if the culture causes harm to the client
Matt Cora
50:04
What about when a person's culture causes harm to a staff/organization, such as a person saying, I don't want any white/black/spanish/men/women working with me?
Grace Trumpower
50:21
such as religious homophobia?
Bruce Murry
50:29
if culture puts client at risk, is client education and empowerment the first thing to try?
Rebeccah Briana Eman
51:58
Hi from ND. My philosophy and I'd imagine many organizations would say first and foremost, "Do no harm."
Diana Autin
52:03
Great resources are on the website of the National Center for Cultural Competence, including organizational self assessments for disability organizations and for family organizations and for individuals
Carina Gordon
53:06
done
Lisa Preston
53:08
done
Wendy McFarland
53:09
All set
Brenda Bonyun
53:10
done
Jessica Stradford
53:13
Complete
David Crocker
53:17
Done
TAMIE IRVING
53:18
DONE
Grace Trumpower
53:19
done
Kellie Ames
53:26
done
Alixe Bonardi
53:27
10 more seconds
Mary Hogan
53:28
still cannot respond
Carrie McWhorter
53:31
Done
Jason Sibley
53:32
Done
Gabrielle Hill
53:35
Done
Anna Olsen-Figueroa
53:36
done
Rebeccah Briana Eman
53:38
done
Jennifer Cashman
53:48
Done
Cecilia Buckley
53:51
Done
Kimberly Hamren
53:53
It doesn’t seem that I cn respond
Bruce Murry
54:06
Presenter is using inclusive non-judgmental language. thanks for that!
Diana Autin
54:36
Board members and volunteers are also critical!
Stephanie Aguero
54:50
I cannot select an answer..
Wendy McFarland
55:52
Thanks Dr. Tawara!
Valerie Laster
56:22
Thanks!! Dr. Tawara
Mary Hogan
57:40
Sorry to continue to express issues, but keep losing voice
Mallory Rapalyea
58:43
Mary, are you viewing this presentation online or in the Zoom app?
Miso Kwak
58:51
if you are experiencing audio issues i.e., you can't hear the panelists, please check whether you are connected to the computer audio
David Crocker
59:03
Mary Hogan- may want to use phone for sound. Dial(for higher quality, dial a number based on your current location):US: +1 646 558 8656 or +1 720 707 2699Webinar ID: 150 553 369
Miso Kwak
59:13
alternatively you can join via smart phone app or call in through your phone
Matt Cora
59:44
The usual story with men in the field.
Emily Miller
01:00:34
You can expand your gender diversity by avoiding "men and women" as this can exclude people with gender identities that do not fit that binary such as transgender, gender non-conforming, intersex, etc.
Grace Trumpower
01:00:50
do you have parents w disabilities who have children w disabilities diana?
Grace Trumpower
01:01:23
that's a good idea emily
Carrie McWhorter
01:01:54
You can use they singular to include all genders
Tawara Goode
01:01:58
I know that Diana's organization address LGBTQI for staff, individuals receiving services, and in advocacy
Emily Miller
01:02:25
Agree with bumping up the use of singular they
Grace Trumpower
01:02:45
neopronouns too.
Emily Miller
01:02:59
Thanks Grace!
Grace Trumpower
01:03:03
like xe/xemm/xir
Grace Trumpower
01:03:09
xem
Carrie McWhorter
01:03:26
True Grace!
Grace Trumpower
01:04:09
there's always new ones to learn
Marissa Smith-Fletcher
01:04:51
and grace and understanding is important for those on the continuum of learning
Marissa Smith-Fletcher
01:05:00
and knowledge
Bruce Murry
01:06:57
great point that Competency needs to be measured by each culture served....
Wendy McFarland
01:09:33
Thank you Diana!!
Marissa Smith-Fletcher
01:09:38
Thank you Diana
Madelyn Starr
01:09:46
Thank you Diana!
April Meredith
01:09:57
great points, Diana!
Grace Trumpower
01:10:22
where did you learn to make plain language materials
Grace Trumpower
01:11:19
I want my writing to be more accessible to people w ID.
Diana Autin
01:12:09
At SPAN, we do work with families who themselves have disabilities, and in our list of priorities for providing families with more intensive supports, families where the parent(s) have disabilities are specifically listed as a priority.
Mallory Rapalyea
01:13:16
Grace, you might look at books/words/concepts appropriate for different grade levels as one resource
Grace Trumpower
01:14:02
Thanks
Diana Autin
01:14:17
SPAN also partners with organizations serving the LGBTQ community in advocating on issues such as bullying of LGBTQ youth and discrimination against LGBTQ parents
Bruce Murry
01:14:24
I've also read using the 1000 most common words of the language, then the 5000, etc., can help people with limited comprehension of the language
Marissa Smith-Fletcher
01:14:52
Thanks Christin
Wendy McFarland
01:14:56
AWESOME Christie! Thank you!
Carrie McWhorter
01:14:56
Good to see other agencies that are not specificly disability centered working with them
Madelyn Starr
01:15:01
Thanks Cristin!!
April Meredith
01:15:28
I like that you mentioned microagressions perhaps based on previous experiences.
Emily Miller
01:16:01
Kudos to microagression mention as well!
Carrie McWhorter
01:16:19
Me too.
Melody Taylor Stark
01:16:37
Is there a way for individual participants to turn off the chat window completely? The frequent pop ups are very distracting to paying attention to the presentations.
Jolene Thibedeau Boyd
01:17:19
I just "x" out on the chat box
Myles Maxey
01:17:32
At the top of the chat window is an arrow with a drop down menu that allows you to close it
Marissa Smith-Fletcher
01:17:35
Hey Melody you can close your chat if you'd like that might be the best way. By hitting x
April Meredith
01:17:48
Good question. They are distracting to me as well as a screenreader user. Also, the polls don't seem to be accessible with JAWS screenreaders.
Melody Taylor Stark
01:18:19
I can close the panel but the icon at the bottom of the screen still continues to show the pop ups :-(
Ebenezer Rajeevan
01:18:29
I lost the pdf. How to get the PDF again
Jolene Thibedeau Boyd
01:18:45
Ah sorry...me too I guess.
Scott ONeal
01:20:50
For visual, you can open the chat window, then drag it down to the bottom of the screen so you can't see the messages. For screenreaders, I think you're stuck, sorry.
April Meredith
01:21:07
lol. No worries
Miso Kwak
01:21:27
If you are using JAWS and want to not hear the chat alerts, one way to go about it is to put your speech on demand Jaws key + space then s
Miso Kwak
01:21:43
Do the same thing to get off of the speech on demand mode
Grace Trumpower
01:23:05
how does the latinx community view autism and disability?
Diana Autin
01:23:11
Hi, Wanda, so nice to meet you virtually!
Wendy McFarland
01:23:28
Thanks you Brenda!!!
Madelyn Starr
01:23:44
Thank you Brenda!
April Meredith
01:24:11
Thanks for the JAWS tip!
Grace Trumpower
01:25:35
how do we best ask about NA practices respectfully?
Emily Miller
01:26:01
Can Lorraine please share the link/information to the research project mentioned?
Grace Trumpower
01:28:23
do you have any tips on how to provide services/care from a trauma-informed perspective?
Miso Kwak
01:28:49
Grace and all, NCAPPS November webinar will be talking about trauma-informed person-centered thinking and support
Tawara Goode
01:29:02
Brenda mute your micrphone
Grace Trumpower
01:29:32
when is it miso?
Josephine Elder
01:30:04
could we get a link for that november webinar Miso?
Bevin Croft
01:30:34
Trauma-Informed Person-Centered Thinking and SupportNovember 18, 2019, 2:30-4 PM, ESTTo register, visit: https://zoom.us/webinar/register/WN_O2c564D5Sdm2eU9k_a03jgTo engage in person-centered practices, including person-centered planning, it is essential to see the whole person. This whole person view must include acknowledgment and consideration of a person’s life experiences, which may – and often do – include experiences of trauma. Person-centered practices and trauma-informed approaches share key values, including collaboration, mutual trust, informed choice, and empowerment. However, we lack the tools to apply trauma-informed principles to the person-centered planning process, and to intentionally engage in trauma-informed person-centered practices. This webinar will explore the intersection of trauma and person-centered thinking, planning, and practice. It will emphasize actionable steps people can take to ensure that we consider trauma when we engage in person-centered thinking, planning, and pract
Miso Kwak
01:30:35
11/18 2:30-4 PM
Grace Trumpower
01:32:19
thanks
Josephine Elder
01:32:27
Thank you!
Diana Autin
01:32:36
There are federally recognized tribes, state recognized tribes and tribes that are neither federally nor state recognized but still are recognized by their own members
April Meredith
01:34:06
As a descendant of the Cherokee nation, I can completely associate with having both Christian and spiritual values in the family belief system.
Wendy McFarland
01:35:27
Thanks a bunch Lorraine
April Meredith
01:35:37
Wonderful perspective!
Cecilia Buckley
01:35:50
Thank you for your presentation Lorraine!
Beth Jensen-Warner
01:35:57
Where are you on line? You have a lot of wisdom and information. Book? Web site?
Teri Boivin
01:36:05
Thank, You Lorraine!
Marissa Smith-Fletcher
01:36:17
Thanks Lorraine
Luz Hernandez
01:36:20
Thank you.
Beth Jensen-Warner
01:36:27
Thank you, Lorraine!
Bruce Murry
01:36:42
Shout out to Lorraine from a neighbor of European descent from Bismarck. Nicely done!
Wendy McFarland
01:37:48
Completed
Kelli Mendonsa
01:40:16
will all of these slides be available after this webinar?
Grace Trumpower
01:40:58
yes they will
Wendy McFarland
01:41:42
Awesome Grace! Thanks!
Bevin Croft
01:41:45
The slides and other resources, including a plain language summary of this webinar, will be posted on the NCAPPS website in a couple of weeks. NCAPPS.acl.gov
OLIVIA BAILEY
01:42:27
When will the recorded webinar be available?
Bevin Croft
01:42:53
YES - the recording too. And the Spanish language transcript!
Miso Kwak
01:42:59
the webinar materials become available typically in 2 weeks after the webinar
OLIVIA BAILEY
01:43:07
ok thank you
Luz Hernandez
01:43:09
Great
Bevin Croft
01:43:26
AND you can access the wonderful resources from July's webinar - the first in this series - on our website now: https://ncapps.acl.gov/webinars.html
April Meredith
01:43:48
"Think culture." Love it!
Sue Fager
01:46:39
Love the visual of "knowledge beacon"
April Meredith
01:46:39
Yes! Entities shouldn't just have a diversity and inclusion department; these values should be integrated throughout the entity as a whole.
Kelley Macmillan
01:46:50
Tawanda- great overview of evaluating and embedding cultural competence/humility in individual and organizational practice.
Cecilia Buckley
01:48:11
Thank you!
Wendy McFarland
01:48:12
This was great! THANK YOU ALL!!!
April Meredith
01:48:23
Excellent!
Marissa Smith-Fletcher
01:48:28
Thank you Dr. Tawara
Beth Jensen-Warner
01:48:34
Thank you!
Teri Boivin
01:48:47
Thank you for an excellent Webinar !
Laura Miller
01:48:48
Wonderful presentation! How do you protect cultural awareness from becoming another form of sterotyping? It seems that professionals sometimes use cultural awareness as a way to avoid getting to know individuals and their unique motivations.
OLIVIA BAILEY
01:48:49
Thank you all!
Adam Langenfeld
01:48:51
Thank you for all of the presentations, it was a very interesting discussion!
Betsy Varland
01:48:53
Thank you!
Grace Trumpower
01:48:53
Thank you!
Glenda Collins
01:48:54
Thank you to all the speakers! Very Informative!
Lydia M English
01:52:01
Thanks for this presentation. . Will I be able to see the webinar again for a wile? I came a bit late to the webinar. . Could we get to print some of the slides ?
Connor Bailey
01:52:54
This webinar is being recorded. We will post the pdf slides, a Plain Language summary, and a recording of the webinar on ncapps.acl.gov within two weeks.If you’d like to download a pdf version of the slides today, they can be accessed at https://www.hsri.org/files/uploads/publications/NCAPPS_Webinar_-_October_2019_-_Combined_Slides_.pdfThis webinar will be captioned in English and Spanish. To view the Spanish captioning, please use this link: https://www.streamtext.net/player?event=HSRI-SPANISHAll webinar attendees have been muted. Please use the chat to communicate with the webinar organizers, presenters, and other webinar participants.There will be a brief real-time evaluation at the end of the webinar. If you have suggestions on how we might improve NCAPPS webinars, or if you have ideas or requests for future webinar topics, please send us a note at NCAPPS@acl.hhs.gov
Dana Saltarella
01:53:01
Thank you for the informative webinar
Lydia M English
01:53:19
May I get Brenda's contact by email to know more about the program and the Latino Community of Practice? Thanks.
Theresa Skidmore
01:55:56
Thank you everyone!
Arryelle Martin
01:56:05
Awesome Webinar!
Melina Barrett
01:56:33
Can I get the names of all the speakers again or see that slide?
clark bowman
01:56:52
this is a much needed topic. thanks
Bevin Croft
01:56:54
Trauma-Informed Person-Centered Thinking and SupportNovember 18, 2019, 2:30-4 PM, ESTTo register, visit: https://zoom.us/webinar/register/WN_O2c564D5Sdm2eU9k_a03jg
Diana Autin
01:57:27
As Tawara always says, cultural competence is a JOURNEY, not a destination!
Cecilia Buckley
01:57:34
If it is possible to get email contact information for the presenters, that would be very appreciated.
Diana Autin
01:57:51
diana.autin@spanadvocacy.org
Beth Jensen-Warner
02:00:04
Thank you for the trauma informed link. Signed up!
Catherine Balto
02:01:48
Thank you for a great informational webinar. The audio went out a few times, otherwise good.
Connor Bailey
02:02:21
Our next Webinar: Trauma-Informed Person-Centered Thinking and SupportNovember 18, 2019, 2:30-4 PM, ESTTo register, visit: https://zoom.us/webinar/register/WN_O2c564D5Sdm2eU9k_a03jg