How to Get Customers Now Webinar - Live Q and A with Justin Herald and Wendy Perry - Shared screen with speaker view
Who can see your viewing activity?
Hi! I’m Suzanne from Susie-Lotta Designs & Susie-Lotta Photography. I’m in Adelaide and my businesses involve Graphic design, Textile design. Fashion design and Portrait and Commercial Photography.
Hi Everyonethis is Allison from Love it Local AustraliaWhat an exciting time this for online, mobile and homebased businesses to be seen and pivot forwardhttps://www.facebook.com/loveitlocalaustralia
Hi I'm Gaylle in Adelaide from Winning Resumes; resumes, cover letters, applications, career coaching.
Wendy, are people sending chat to All panelists and attendees... I only see 2 chats??
Hey everyone :)
I have become a support to employers, taking them from despair to hope again
I’ve had no sales since January and my portrait clients all cancelled.
What's happened to your business or startup over the past 2-3 weeks?
Please send chat to all panelists and attendees
groups face to face have been cancelled, 1:1 clients are happy to try zoom Sessions
Hi! I'm Christine, I am the Education Programs Coordinator for SLAC a not for profit organisation. I am also responsible for our Social Enterprise which is an Op Shop that we also offer material aid service out of. My challenge is keep customers engaged over this period while we have had to shut shop seeing that it was already a challenge to engage customers before this pandemic
Hi all, it has slowed down for the tradies and contractors in our network. Is extremely quite.
Ive just launched a new service online ‘Skills for Success’ Youth coaching online on zoom Would love your ideas on how to launch this startuop
Hiya, Savitri from #beJOYFULcoaching in Adelaide 7 step Be Happy system
Ian Print DNA - So many printing cancellations due to Easter events, shop closures, restaurants etc. But we are trying to reach out to businesses that are still open.
Hi everyone, working from home. Boss going through a meltdown and in an unhealthy mindset. Encouraging, empowering and supporting him at present from a business perspective. Also in the pharmaceutical world where it is essential for solutions at this time for this forefront warriors
We have dropped our prices and offer a 10% discount for businesses who need extra support. As well as offering free marketing chats to those who need it.
Great to be here. Malcolm at Signability in Adelaide. 3D signs to express a company’s personality.
lots of clients are reducing their spend online / projects - but many new ones have contacted me and moving ahead very quickly now to pivot online
I'm just a start up, so I've lost nothing, just momentum. I was right on the cusp of starting workshops around Adelaide but that's on hold. But what this means is my ability to grow my list is restricted.
Hi, I’m James Caldwell … I’m starting up in the field of content creation, after having done is successfully in my own businesses for over 30 years. Presently offering mentoring in digital literacy.
Hi Irene here from Artworks Inc Community Art Studio in Hackham. All our studio sessions were postponed two weeks ago
It seems just about all opportunities to show my artwork has dried up. In process of new website but I suspect won't be making sales for some time. Building stock at the moment
I’m Penny Tonkin from Mind Body Mastery Co. I help people to transform from I’m lost, stuck and surviving to live their life with courage & confidence. https://www.facebook.com/mindbodymasteryco
Hi Bridget from HR Development at Work here
Also, I am tapping in to resources, even out of my comfort zone, to understand pain points in pharmacy to expand our brand exposure and provide solutions within the government stimulus package means
Coaching Millennial and Get X Men - Navigating Challenging Times
Pivot seems to be a new word, concept.
Hi I have lost or have postponed all consults, training, etc., now relying on counselling appts, which might be a good bonus
Photography Pivit into making video albums for people :-D
Checkout this promo: https://conquerthecrisis.com.au/
My current employer (in sheet metal) has started making stands for hand sanitiser.
6 speakers on business during COVID19
It's all lateral and supporting each other
yes how do we cut through the crowded space
Reposting as I sent only to panelists - For the photographer you could something specific for people’s photos on line or designing Zoom looks because this might be a new area of demand - and share the tricks of making a flattering photo
We are going to use this time to plan, organise systems etc and do the behind the scenes things we haven't had time to do and hopefully ride this out and will come out better at the other end. Wanting to put time into marketing so at the other end hopefully people will know more about us.
very good - great initiatives Justin
I think hard mail promotion - reaching out to customers and connecting will be a good strategy
Printing all the takeaway menus re pubs etc
I am actually grateful atm as I see so many opportunities
Hello Everyone, I'm Joyce Piper from The Face Yoga Coach here in Adelaide.
thank you that was very helpful
I agree mate. Now is not the time for the hard sell… soft sell is where its at :)
I have noticed in the last 3 weeks on facebook I have had 8 more people liking and following me
I am overwhelmed by the amount of emails and FB hustles I'm seeing and find it very off putting personally.
I have been on FB as a counsellor they are the post and lives I have been doing
very good advice!
iron sharpens iron
A quiet, calm mind will come up with ideas, write everything down, don't be in judgment of ideas that come to you.
I love this Joyce
I have a handmade card business, at a standstill at the moment and I would like to start an online shop. am thinking of making kits so people can make their own. ‘Papercraft with Heart’
clare what about an oline course including video for family to go with kits
yes Joanne good idea. thanks
HotJar? - shows customer viewing areas on website, live records where customers are on web page - thanks James
James, thanks for all the information you are giving us, very helpful.
I did this last week and it was amazing how many people shared our page and increased our followers definately
If you have a shop, change your A-Frames so you can be visible without being noisy. The insertable AFrames are the best for changing regularly and quickly
we always have a minimum of 1!
Thanks James for HotJar
More about A frames
Justin we can always assist with any work your require please feel free to give us a call anytime we are Supreme Property Maintenance
Are there any handymen/women on this call?
I used to be a hairdresser and back in the day it ‘word of mouth advertising’
How do I find you Sonya?
Hi Joyce, yes we have handymen/women in our network...Adelaide Home Services
Supreme Property Maintenance
What about when clients are one off clients?
atm people want need a personal connection
Brilliant to say thank you for past business and care about their situation
Relationship marketing is used as a commission based agreement with direct customers to act as your sales reps. Proper Marketing includes business and marketing strategies, branding, product management, PR, CSR...etc etc. What was just explained is the main reason why businesss are SUFFERING. They are unable to provide Value for Money.
Thank you Sonya.
Justin in regards to FB should we combine personal page with business page or keep separate ?
Also what you are saying is businesses should ask their customers to go through the trouble of promoting them (that's marketing, except that it is very limited audience and who know if they are the right type of customers).. versus proper advertising that gets your message to a large number of target people and forces you to go through the entire value chain and every detail of your business to be done well.
agree with keeping it real, raw and relational - people will relate and engage more
You're welcome Joyce
That keeps you small. SA business owners want to work less and make more money and then say they are competent with what they have so no need to work more then as soon as anything happens they start asking for people to support them. What I am proposing is to think differently and think a little bigger.
i see so many opportunities for those who can see new pathways - this is an amazing revolution that is happening faster than we anticipated
this has been great, thanks so much to both of you!
Justin, thank you very much
THanks …. helps of great ideas!
thank you so much
Thanks Justin, fabulous words
Thanks so helpful
thank you Justin, appreciate your perspectives
thank you so much for your time - Wendy and Justin
Thank you both so much it was awesome
Wendy as always, thank you so much, you are ALWAYS there. Big Hugs to you.
Thanks Justin and Wendy - it was good
Thank you Justin and Wendy this session has been very helpful.
clap clap awesome very inspiring!
This has been great, really appreciate your great ideas, very inspirational!
Thanks Justin, Wendy and everyone else
Thank you so much for your time it has been a great breath of fresh air and very encouraging!!
Thank you so much Justin for your valuable advice and ways that we can help our business continue to survive