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Wednesday Ylopo Office Hours - Shared screen with speaker view
Sharon Glatz-Scott
08:00
Good Morning Everyone!!! :-)
Barry Jenkins (Virginia Beach, VA)
08:31
Hi, John! This is Rachel w/ Better Homes & Gardens. I was going through my files and I didn’t see where you ever bought or sold that home you were looking for? Did you end up buying? If not, I did have a couple homes that caught my eye for you.
Jan
09:20
When I first joined Ylopo, I was issued and saved in my phone, about 5different phone numbers, each for a specific task completed by Ylopo onmy behalf, ie - behavioral, assistant, etc. Since I have not received atext message in months from these phone numbers, I thought this processended. In talking to Ylopo, they said they are still being sent, andprovided me a spreadsheet of all the people contacted in January.In researching the names on the spreadsheet, these text messages are nowburied in the leads profile comments area. LionDesk said they cannot log anything that isn't sentthrough my system, and I just sent a reqest to Ylopo support for themto respond on why I am missing them? Barry, since you use LionDesk areyou still getting these text messages? And are these multi phone numbersstill relevant?
Alexandra Pinell
17:37
Hey Jan, I can look at your backend now :)
Alexandra Pinell
19:04
Hey Jan, I see your backend! I'm just confirming one thing with our team really quick
Sharon Glatz-Scott
20:37
Hey Ali .. I reached out to Brittany Otis yesterday regarding an issue that I am having with my Ylopo Home Search site .. can you give me a call?? The issue is that when I put in MLS numbers, that one specific number is not populating .. same this the address field. It is really messy. :-/
matt
27:03
Can they remove the 'Do you have an agent?' question?
David Goldberg - Nashville
27:36
I have an architecture question. How does lead routing/assignment and drip campaigns work when you bring in callaction? Does each agent need an account/seat in callaction?
Alexandra Pinell
28:56
Hey Sharon! Today, we're having a company wide meeting, so our Support staff is unavailable, however, I can absolutely look further into your issue! Let me look for the email really quick
Alexandra Pinell
40:01
Hey Sharon! Just sent an email to further troubleshoot with you :)
Alexandra Pinell
55:30
YES!! Please be honest!! :)
David Goldberg - Nashville
55:37
Just waiting on the seller suite :)