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Marketlink Information Webinar - April 1, 2020 - Shared screen with speaker view
Dave Levy
16:09
Would seedlings be SNAP eligible?
fiona harrison
18:12
Can the person who is eating please mute their microphone?
Diane Hershberger
21:18
I filled out the eligibility questions and it said I would hear back shortly - what is that time frame
Meg Kilkenny
22:04
What are the estimated costs for the annual fee and the transactions/processing AFTER the first year is covered for free?
Alison DeLancey
22:27
My market has been accepting SNAP. We have equipment. Can MarketLink accept out other credit/debit card business?
Dave Levy
23:11
Does SNAP require the farm to provide a printed receipt?
Donna McClish
23:24
Does SNAP continue to require a paper receipt with transactions?
Alison DeLancey
25:03
Our market applied for eligibility on March 3. We have not heard back. Should we re-apply?
Meg Kilkenny
25:24
Does the waiver only last for the first year of the grant?
Donna McClish
26:23
What is the process if I'm coming from WorldPay to TotilPay?
Meg Kilkenny
27:31
If we don't need to provide a printed receipt, does TotilPay have the ability to text or email receipts? Does the app allow for folks to check their SNAP balances on their EBT card?
ZoeySloate
27:36
If someone previously got free equipment / service for MarketLink in the past, and now they will be paying for TotilPay Go in the future, do they still have to provide receipts for their customers?
Jordan England
29:49
We got equipment in the past to accept SNAP. Is it a requirement to change to this program to still accept SNAP or is this just easier equipment with more functions?
Diane Hershberger
30:08
what disqualifies a farmer from qualifying?
Alison DeLancey
30:43
Can TotalPay Register can be used as an online ordering platform?
Ricky Aviles
31:06
https://totilpay.com/totilpay-go-pricing/
Ricky Aviles
31:21
that link provides all of the pricing of our totilpay go solution
Jon Weber
31:52
Can you sent us the slide deck?
Casey McAuliffe
33:35
I'm sorry if I missed this, but they can't utilize SNAP via the Square website?
Ricky Aviles
34:15
Square does not support SNAP/WIC transactions via square website.
Donna McClish
34:23
Does the register allow us to track information from multiple vendors?
Diane Hershberger
34:24
if we have had a FNS number previously but stopped using it when we went wholesale - but now are moving back to retail to customers
Jon Weber
34:43
Is there an offline fallback for areas with bad cell or wifi service?
Michelle Kendall
34:53
Can any of these platforms be linked to an online market platform? With many markets adopting pick up or drop off models, what are options for SNAP buyers to continue buying from markets?
Jordan England
34:57
Thank you!
Meg Kilkenny
35:08
Is the app still called MobileMarket+ or is it now called TotilPay / TotilPay Go?
Donna McClish
35:13
Is there a difference in price with the Totillpay register?
Ricky Aviles
35:57
Totillpay go and totilpay register pricing is available on our website
Anna Mauser-Martinez
36:08
If my organization received equipment through the grant in the past can we still qualify for the new equipment?
Ricky Aviles
36:16
https://totilpay.com
Meg Kilkenny
36:36
Thanks Ricky!
Dave Levy
36:43
Can you describe in more detail the Square integration?
Qiana Mickie
37:13
Does the register allow for online ordering and then payment in person?
Ricky Aviles
37:22
We have re-branded Mobile Market+ select to be TotilPay Go. TotilPay go will include new features and ongoing updates
Donna McClish
37:32
How soon will we know the status of our application and does free equipment include the Totillpay register system?
Jon Weber
37:42
when will the online integration platform be ready?
ZoeySloate
38:01
Something people may find helpful-- this link explains the changes between MM+ and TotilPay, and walks how to switch over in case you already have MM+ and need to move over to TotilPay:https://www.buylocalfood.org/resources-for-farmers/healthy-incentives-program/important-mobile-market-and-marketlink-updates/ \
Ricky Aviles
38:34
https://totilpay.com/square-integration/
Casey McAuliffe
39:03
If we take the order over the phone, they can use the payment on the store?
Qiana Mickie
39:04
Are CSAs eligible to apply directly for equipment or will still need a CBO/ for nonprofit entity to apply?
Jon Weber
39:32
how about a guess?
Jon Weber
39:42
(on the date)
Jon Weber
39:59
(we need this part -yesterday-)
Qiana Mickie
40:35
Some CSAs, the farmer would purchase equipment others might want the core group to purchase
Diane Hershberger
40:45
Thanks so much!
Qiana Mickie
41:11
Thanks.
Jon Weber
41:14
Thank you! When will the deck be emailed so I can share with my board?
Ricky Aviles
41:32
we are recording the webinar
Ricky Aviles
41:38
and will send that out
Sandy Hall
41:38
will this power point be available to view later?
Alison DeLancey
44:07
Thank you!
Casey McAuliffe
44:09
Thank you Ricky!
Casey McAuliffe
44:12
& Amy!
Ricky Aviles
47:37
im muted amy -
Ricky Aviles
47:40
this is ricky
Ricky Aviles
48:21
can the gentlemen that had questions about processing speed and square provide their info
Ricky Aviles
48:25
so we can follow-up
Meg Kilkenny
48:32
If you're calling in via your phone Ricky, Amy will need to un-mute your phone!
Dave Levy
48:47
Hi Ricky - Dave Levy - I had the speed question
Ricky Aviles
49:06
hi Dave what is your email sir and phone we will contact you
Ricky Aviles
52:46
there are no fees
Ricky Aviles
52:52
just a monthly or annual subscription
Ricky Aviles
53:13
https://totilpay.com/totilpay-go-pricing/
Ricky Aviles
53:19
that link provides our pricing
Dave Levy
53:20
Helpful!!
Jon Weber
53:21
Thanks again!
Meg Kilkenny
53:22
Thank you Amy and Ricky!!
ZoeySloate
53:23
Thank you Amy & Ricky!
fiona harrison
53:26
Thanks Amy!!
Margie Stelzer
53:28
Thank You! Very helpful!
Jody Seldomridge
53:35
thank you
Joyce Kay Majanil
53:37
Thank you, Amy and Ricky!
Ricky Aviles
54:07
reminder we have another webinar tomorrow
Ricky Aviles
54:09
as well