Zoom Logo

National Shelter Medicine Rounds - Shared screen with speaker view
sarapizano
15:59
Hi Amanda! I am your biggest Pets for Life fan!
Sandra Newbury
18:50
Also we are recording this presentation.
Von
40:29
My question has to do with marketing the program to your community and getting buy-in. When we market our Pet Pantry or community programs and use white, older people with small dogs, the response is overtly positive. When we have used people of color, the response was heavily racist and leaning towards the idea that " I won't pay for your pet, you shouldn't own one etc" The messaging in text was almost identical, the only difference was the age and race of person. What are your suggestions on marketing community programs in a truthful, organic way - knowing that we make the most impact with people of color due to the statistics you showed earlier.
Aleisha Swartz, UW
41:55
Von, wow, great question and shocking observation- we’ll make sure to have Amanda talk about this at end.
Erika Leckington
42:17
Very true Von. We have seen some of the same.
Von
47:10
Yes, I meant in the photo :)
Von
50:10
Thank you! Yes :)
karenward
51:20
Amanda, you are now one of my heroes. Thank you for your powerful important work.
Amber (St Francis Pet Care)
51:54
If you can also partner with existing (human) social service organizations, many of these community groups can really also provide help and guidance in dealing and counteracting racism.
Aleisha Swartz, UW
52:35
Bryan Stevenson wrote a book called Just Mercy- now a recent film with Denzel Washington. https://www.ted.com/talks/bryan_stevenson_we_need_to_talk_about_an_injustice?language=en
Kathy Duncan
53:32
Thanks Aleisha!!
Aleisha Swartz, UW
53:50
L lied Jamie Foxx not Denzel! oops
Sara Bennett
53:54
Thanks too. Just pulled up.
Christina Barrett
54:44
I haven’t read the book, but the move Just Mercy is great!
Stephanie Miller
56:54
How do you balance the volume of low cost euthanasia requests with the toll it takes on the few employees performing this service?
Linda Jacobson
57:26
Love what you just said, taking away animals from people who can't afford care, providing the care and then adopting to other people has always struck me as particularly brutal.
Anne Miller
57:58
Agreed Linda!
Nancy
58:17
Many neglect cases are lack of knowledge
Karla Pan
58:44
Stephanie - what helped me understand the need for euthanasia services for pet owners, was being involved in the conversation with the pet owners. It helps provide a more positive outlook. Rather than just be on the “business” side of things
Aleisha Swartz, UW
58:51
Agree now Linda! But if I am truthful I recall several times in my career where I did that and thought I was doing a good thing. Sad but true.
Ana Clara Munoz
59:05
As a veterinarian raised and trained in Mexico Id love to comment on my experience with what you were saying about rethinking neglect if there are a couple of minutes
Linda Jacobson
59:11
Stephanie, doing euthanasias for owned animals can be draining but it's one of the most rewarding things I do, being able to provide comfort and support to people and seeing how much it means to them.
Elisa Martin
59:11
Great question Stephanie. We worked toward eliminating low cost owner requested euthanasia because it was literally 80% of the medical care that the medical team provided. It was not emotionally sustainable for our team.
Kathy Duncan
59:27
@Linda, that whole process is terrible and we have been working with our senior management to try and change it!!
Sandra Newbury
59:51
Ana - I’ll bring it up if there’s time at the end.
Ana Clara Munoz
59:56
Thanks!
Erika Leckington
01:00:15
Our team is very supportive of owner request euthanasia - it's the one service they are most anticipating bringing back (we start back Saturday as the need is so great). It is extremely necessary in our community & we are proud to offer it.
Linda Jacobson
01:00:17
Elisa, Stephanie - good point, it would be very hard if that was the majority of the care you are providing.
Kathy Duncan
01:01:01
Can someone put a link to the study in the chat please and thanks?
Emilia Gordon
01:01:19
We have found that if the euthanasias are part of the usual caseload (not the sole activity) they are actually very impactful and gratifying for the staff. The owners are so grateful. Being able to offer that comfort is a gift. One thing that is important is the owner being able to be present. I've worked places where they can't be unless they are full-pay clients, it's awful to have to take the animal away from them.
Aleisha Swartz, UW
01:02:15
Agree Emilia, Maybe we could collaborate with our colleagues, esp those in hospice/palliative care, to learn how to manage/balance the stress of it. Seems hard to just not provide the service when it is so needed.
Cynthia Karsten
01:02:41
https://www.humanesociety.org/sites/default/files/docs/jaaws-determinants-veterinary-services.pdf
Sara Bennett
01:03:04
Thanks!
Kathy Duncan
01:03:07
Thank you Cynthia!
Jessica Drew
01:03:17
I would also add that many behind the scenes medical staff at our shelter do not have the public facing training that admissions/intake staff do and may be uncomfortable being in that moment with the owners as it is highly emotional or can be- I definitely believe it can be a morale lifter for staff, but staff may need extra training on being in these situations.
Lisa Shriver
01:03:18
thank you for your honesty and transparency around past (present) failures (opportunities to change) of animal welfare orgs. We have to be willing to critically self-reflect to grow and have the greatest mission-impact! Something many are reluctant to do….
cristinacadavieco
01:04:10
What an amazing talk!!!!!
Hillary H
01:05:44
LIsa - it’s kind of like the struggle to recognize the need for changing how we handle “stray” cats...
Jessica Drew
01:06:20
Amanda, I can follow up with you offline, but do you have anything you can link us to that showcases the effects of having owner present euthanasia in the shelter? We are trying to implement this at our shelter and would love some evidence, anecdotal or otherwise to send along!
Kelly Miott
01:07:24
this is so incredibly important, thank you!!!
Hillary H
01:07:29
in Philly the volunteers saw it as such need at the municipal shelter, they started a nonprofit to help people get this service at area vet clinics…
sarapizano
01:07:30
Thank you-most important work!
Kay Joubert
01:07:38
Great talk, good points by participants too - thanks everyone.
Eloise Cucui
01:07:39
Thank you--this is such an important conversation for us all to be having!
Linda Jacobson
01:07:41
Fantastic talk and amazing work, thank you!
Sharon Fletcher
01:07:43
Thank you so much Sandra and WI team!!
krochak
01:08:03
also consider stopping people's video's would give more bandwith?
Hillary H
01:08:14
Amanda you’re amazing - it’s always so great to hear your speak on this topic!
karenward
01:08:18
Incredible talk and conversation. Thank you so much for your work and sharing with us
Sharon Fletcher
01:08:55
Thank you Amanda!!
Hillary H
01:09:09
true - ALL cats!
Lisa Shriver
01:09:34
I think a few other keys are being sure to listen to your communities (don’t assume you have a full understanding of the problem or all the answers - listen first and often!) the “targets” of our change or interventions are often best positioned to teach us and be a key part of the solutions that will best serve them! (targets of change as agents of change)
Jaime Grijalva
01:09:40
I agree, It takes time to explain but it people will understand. When I started the free spay neuter program in Quito in 2010, I had to visit houses asking for people to spay/neuters their pets and explaining the benefits. After 10 years of the program we have a high demand on spay/neuter that we couldn't cover the demand. Because of that, this year the Mayor increased the budget for the program in 600% but we don't know what is going to happen after the quarantine. Nevertheless, that budget is helping the City to feed free roaming dogs in the city during the emergency.
HeleneChevalier
01:10:01
Extremely powerful presentation and comments... So much that still need to be done! Thank you for being such an inspiration!
Emilia Gordon
01:10:46
We have always been fans of pets for life but this was especially amazing and inspiring- I love how you placed this in the larger social context and all the other discussion that is going on about this. We are going to have our colleagues watch the recording. Our org is poised to expand outreach, but we need to have a lot of these difficult discussions. So compelling and well done, thank you so much for this and for all you do.
Jessica Drew
01:10:53
Thank you so, so much!
Sheila Segurson
01:12:08
Yes!!
Anne Miller
01:12:09
Yes very interested!
Elisa Martin
01:12:09
Yes!
Kim
01:12:10
Yes
Lisa Shriver
01:12:10
definitely!
Eloise Cucui
01:12:10
Yes!
K Hollars
01:12:11
Yes!
Hillary H
01:12:11
YEs :)
Kathryn Kuehl
01:12:12
Yes!
HeleneChevalier
01:12:14
yes
sarapizano
01:12:15
Yes!
allisonl
01:12:15
Yes please
Jean
01:12:16
yes
cristinacadavieco
01:12:17
YES!
karenward
01:12:17
VEry
Jaime Grijalva
01:12:18
Definitely
Von
01:12:18
yes
Lena DeTar
01:12:19
Please!
Kathy Duncan
01:12:20
Yes, PLEASE!!!
Leese Johnson
01:12:23
yes
Jaime Grijalva
01:12:53
In Ecuador we have a similar problem, low Animal Welfare is linked to low income.
Sarah Boyd - Melbourne FL
01:14:23
thank you for opening our eyes to seeing these problems for all sides, with compassion
Sara Bennett
01:15:04
Yes to all please!!!!
Elisa Martin
01:15:07
yes please to all the resources
Kathy Duncan
01:15:12
Yes please for all of that info!!
Sheila Segurson
01:15:13
Thanks Amanda!!
Eloise Cucui
01:15:14
Yes, please!
Kathryn Kuehl
01:15:25
Yes! Thank you!
bartonr
01:15:27
That would be great!
Ali
01:15:31
yes! thank you!
HeleneChevalier
01:15:36
that would great! thank you
Cynthia Karsten
01:15:37
Thank you, thank you, thank you!
Sara Bennett
01:15:51
Thank you! So appreciative of this topic.
sarapizano
01:15:52
Amazing work, amazing presentation-God bless PFL!!
Lauren Overman
01:15:52
Thank you!!
Anne Miller
01:15:53
Thank you Amanda!
Heather Schrader
01:15:53
Thank you!!
Martha Stone
01:15:54
Thank you very much!!
karenward
01:15:56
Thank you
Andy Cowitt
01:16:01
great presentation! Thank you!
bartonr
01:16:02
Best rounds yet!!
Geraldine D'Silva’s iPhone
01:16:04
Thank you Amanda! we are talking about this at our DEI committee at SDHS already
krochak
01:16:05
Thank you , very informative
Erin Doyle
01:16:05
Agreed - thank you Amanda, that was great!!
Jennifer Bolser
01:16:06
Thank you Amanda - this was absolutely inspiring and amazing!
meg
01:16:08
great session!
Ali
01:16:09
<3 this is why we do what we do!
Jaime Grijalva
01:16:09
Great presentation! Thank you!
Von
01:16:11
Thank you!
cristinacadavieco
01:16:12
Can’t wait to have the recording!!!!
UW Shelter Medicine
01:16:12
If anyone on here is not on the national rounds email list please request to be added to nationalsheltermedicinerounds@vetmed.wisc.edu
Katherine Reeves
01:16:13
thank you!!
Lena DeTar
01:16:15
Thank you so much Amanda! This was amazing